You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from 2GIG tag

2GIG GoControl Image Sensor ADC-IS-200-GC - Installation Guide

2GIG part number: 2GIG-IMAGE1 Alarm.com part number: ADC-IS-200-GC Alarm.com Image Sensor for 2GIG GoControl Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also ini…

Radio network failure displays on the 2GIG GoControl panel

If a radio network failure displays only on the 2GIG panel but the error does not appear in the event history on Alarm.com, it may be caused by a panel programming setting. How to resolve: In the 2GIG panel programming, configure Q23 to 255. This setting can be configured using the Partner Portal, MobileTech app, o…

2GIG GoControl Image Sensor ADC-IS-100-GC - Installation Guide

2GIG part number: 2GIG-IMAGE1 Alarm.com part number: ADC-IS-100-GC Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also initiate image capture on-demand to  Peek-In  …

2GIG Wireless Touch Screen Keypad (TS1) - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG Wireles…

Verify the firmware version of a TS1 keypad and 2GIG GoControl panel are compatible

A TS1 is able to learn into a panel whether it is an older or later firmware version than the 2GIG GoControl panel, but the devices must be on the same firmware version to fully communicate properly. Currently, the only exception is firmware version 1.10, where both the panel and the TS1 need to be on version 1.10 fo…

How do multiple partitions work with the 2GIG GC3?

Compatibility On panel firmware version below 3.2, the 2GIG GC3 supports one partition. On panel firmware version 3.2+, the 2GIG GC3 supports up to four partitions. Partitions are also referred to as Smart Areas on the 2GIG GC3. Note : To upgrade to 3.2.0, the panel firmware version must be 3.1.3+. For more inform…

2GIG GC3 - Two-Way Voice Installation Guide

The 2GIG GC3 supports Two-Way Voice. This gives the 2GIG GC3 Panel’s cellular radio module the ability to automatically dial the monitoring station and connect with an operator after an alarm sounds. Once connected with the monitoring station, people on the premises can communicate with the operator using the 2GIG GC…

2GIG GoControl - Two-Way Voice Installation Guide

The 2GIG GoControl supports Two-Way Voice. This gives the 2GIG GoControl Panel’s cellular radio module the ability to automatically dial the monitoring station and connect with an operator after an alarm sounds. Once connected with the monitoring station, people on the premises can communicate with the operator using…

2GIG Super Switch Takeover Module (2GIG-TAKE-345) - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG Super…

Clear a panel tamper on a 2GIG GC3

When a panel tamper occurs on a 2GIG GC3, it locally displays  Console Tamper  and the trouble condition appears on Alarm.com. The tamper switch on a 2GIG GC3 is the white plastic rectangle on the bottom of the panel near the 2GIG WLAN chip. How to resolve: * Affix the backplate onto the panel and verify the wh…

scroll to top icon