Change the temperature format (units) on a 2GIG GoControl
The temperature format that displays on the 2GIG GoControl panel can be changed by using the 2GIG GoControl panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see Change system settings using the Customer …
Unable to perform a Cell Phone Test on a 2GIG GoControl
If the 2GIG GoControl is unable to perform a test or the Cell Phone Test option does not appear, try the following troubleshooting steps. Verify panel is compatible with the module There are panel firmware requirements for the 3G and 4G networks. For more information about the networks, see What are the firmware…
2GIG GoControl Image Sensor ADC-IS-200-GC - Installation Guide
2GIG part number: 2GIG-IMAGE1 Alarm.com part number: ADC-IS-200-GC Alarm.com Image Sensor for 2GIG GoControl Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also ini…
2GIG GoControl - Two-Way Voice Installation Guide
The 2GIG GoControl supports Two-Way Voice. This gives the 2GIG GoControl Panel’s cellular radio module the ability to automatically dial the monitoring station and connect with an operator after an alarm sounds. Once connected with the monitoring station, people on the premises can communicate with the operator using…
2GIG Wireless Touch Screen Keypad (TS1) - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG Wireles…
Verify the firmware version of a TS1 keypad and 2GIG GoControl panel are compatible
A TS1 is able to learn into a panel whether it is an older or later firmware version than the 2GIG GoControl panel, but the devices must be on the same firmware version to fully communicate properly. Currently, the only exception is firmware version 1.10, where both the panel and the TS1 need to be on version 1.10 fo…
How do multiple partitions work with the 2GIG GC3?
Compatibility On panel firmware version below 3.2, the 2GIG GC3 supports one partition. On panel firmware version 3.2+, the 2GIG GC3 supports up to four partitions. Partitions are also referred to as Smart Areas on the 2GIG GC3. Note : To upgrade to 3.2.0, the panel firmware version must be 3.1.3+. For more inform…
2GIG GoControl Image Sensor ADC-IS-100-GC - Installation Guide
2GIG part number: 2GIG-IMAGE1 Alarm.com part number: ADC-IS-100-GC Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also initiate image capture on-demand to Peek-In …
2GIG Super Switch Takeover Module (2GIG-TAKE-345) - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG Super…
2GIG HD100 Camera - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG HD100…
