Enable or disable auto stay on a 2GIG GC3
The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm-stay. This is not the case when arming from an app or keyfob. To enable auto stay lo…
Remotely find the serial number for an enrolled sensor on a 2GIG GC3
The serial number for sensors enrolled on a 2GIG GC3 can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Portal: *…
2GIG GC3 Panel Version 3.1 - User Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 Pan…
Send a communication test from a 2GIG GC3
Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify Manual/Auto Tests are selected as an Event to Forward in the customer's Monitoring Settings . For more info…
Configure an auto phone test on a 2GIG GC3
Auto phone tests (also called Timer or Periodic Tests) help verify that a system is communicating and that the monitoring station is receiving signals. The process can be different from panel to panel, and can be programmed in different ways. If the monitoring station is not receiving auto phone tests, see Monitori…
Adjust the Image Sensor PIR sensitivity on a 2GIG GC3
PIR sensitivity settings By default, the Image Sensor is configured with a standard motion sensitivity profile Normal . The sensor can also be set to a more sensitive motion profile (i.e., High ) and a less sensitive profile with pet immunity for pets up to 40 lbs (i.e., Low ). The sensitivity can be configured t…
Find the firmware version of a 2GIG GC3
The firmware version of a 2GIG GC3 can be found locally using the panel. The firmware version can also be found and requested remotely using the Partner Portal and MobileTech app. For more information about remotely finding the firmware version, see Find or request the firmware version of a panel . To find the fi…
Configure panel programming on a 2GIG GC3
Panel programming for the 2GIG GC3 can be configured locally using the panel or remotely using the Partner Portal or MobileTech app. To configure panel programming using the panel: * On the home screen, tap System Settings . * Enter the installer code. * Tap Installer Toolbox . * Tap System Configuration . …
2GIG GC3 Panel Version 3.1 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 Pan…
Remote provider not set displays on a 2GIG GC3
If the error message Remote provider not set displays when trying to send a communication test, verify Q7 is set to Alarm.com in panel programming on the 2GIG GC3. To verify Q7 using the 2GIG GC3: * Tap System Settings . * Enter the installer code. * Tap Installer Toolbox . * Tap System Configuration .…
