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Showing articles from 2GIG GC3 tag

Enable or disable auto stay on a 2GIG GC3

The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm-stay. This is not the case when arming from an app or keyfob. To enable auto stay lo…

Remotely find the serial number for an enrolled sensor on a 2GIG GC3

The serial number for sensors enrolled on a 2GIG GC3 can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see  Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Portal: *…

Remote provider not set displays on a 2GIG GC3

If the error message  Remote provider not set  displays when trying to send a communication test, verify  Q7  is set to  Alarm.com  in panel programming on the 2GIG GC3. To verify Q7 using the 2GIG GC3: * Tap  System Settings . * Enter the installer code. * Tap  Installer Toolbox . * Tap  System Configuration .…

2GIG GC3 Panel Version 3.1 - User Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GC3 Pan…

2GIG GC3 Image Sensor Transceiver (2GIG-XCVR3-GC3) - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GC3 Ima…

Configure panel programming on a 2GIG GC3

Panel programming for the 2GIG GC3 can be configured locally using the panel or remotely using the Partner Portal or MobileTech app. To configure panel programming using the panel: * On the home screen, tap  System Settings . * Enter the installer code. * Tap  Installer Toolbox . * Tap  System Configuration . …

Send a communication test from a 2GIG GC3

Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify  Manual/Auto Tests   are selected as an  Event to Forward  in the customer's  Monitoring Settings . For more info…

Adjust the Image Sensor PIR sensitivity on a 2GIG GC3

PIR sensitivity settings By default, the Image Sensor is configured with a standard motion sensitivity profile  Normal . The sensor can also be set to a more sensitive motion profile (i.e.,  High ) and a less sensitive profile with pet immunity for pets up to 40 lbs (i.e.,  Low ). The sensitivity can be configured t…

Configure an auto phone test on a 2GIG GC3

Auto phone tests (also called Timer or Periodic Tests) help verify that a system is communicating and that the monitoring station is receiving signals. The process can be different from panel to panel, and can be programmed in different ways. If the monitoring station is not receiving auto phone tests, see  Monitori…

Send a message to a 2GIG GC3

Enterprise Notices allow dealers to send messages to be displayed locally at the panel. There are multiple default messages to choose from that can be sent to the panel. This feature does not allow personalized messages to be sent to the panel. Currently, the messages are only available in English. To send messages…

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