Send a communication test from a 2GIG GC3
Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify Manual/Auto Tests are selected as an Event to Forward in the customer's Monitoring Settings . For more info…
Adjust the Image Sensor PIR sensitivity on a 2GIG GC3
PIR sensitivity settings By default, the Image Sensor is configured with a standard motion sensitivity profile Normal . The sensor can also be set to a more sensitive motion profile (i.e., High ) and a less sensitive profile with pet immunity for pets up to 40 lbs (i.e., Low ). The sensitivity can be configured t…
Configure an auto phone test on a 2GIG GC3
Auto phone tests (also called Timer or Periodic Tests) help verify that a system is communicating and that the monitoring station is receiving signals. The process can be different from panel to panel, and can be programmed in different ways. If the monitoring station is not receiving auto phone tests, see Monitori…
2GIG GoControl - Sensor Restorals
Sensor restorals are sent if a sensor triggers an alarm and is then closed or reset before the system is disarmed. Important : Sensor restorals are forwarded only if the sensor is closed before disarming the panel. If the panel is disarmed with the sensor open, then the sensor is closed after disarming, a restoral i…
Configure panel programming on a 2GIG GoControl
Panel programming for the 2GIG GoControl 1 and 2 can be configured locally using the panel or remotely using the Partner Portal or MobileTech app. To configure panel programming using the panel: Note: To scroll between options on the control panel, tap the ← or → arrows. To move to the previous or next prompt,…
2GIG GoControl - Quick Programming Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG Go!Cont…
Clear a Phone Line Failure on a 2GIG GoControl
Clearing a Phone Line Failure on a 2GIG GoControl depends on if there is a phone line connected to the panel. To clear a Phone Line Failure if a phone line is connected: * Resolve the phone line communication. For further troubleshooting, contact the panel manufacturer. To clear a Phone Line Failure if a phone li…
2GIG TS1 panics are not forwarding to the monitoring station
Keypads that are not a 2GIG TS1 have an option to enable or disable a setting called RF Keypad Emergency Keys . With this setting disabled, panics from that keypad do not forward to the monitoring station. If the account previously had a keypad and is now switching to a TS1, it is possible that the slot the keypad w…
2GIG GoControl Wireless Smoke/Heat Alarm (2GIG-SMKT3-345) - Installation Guide
The 2GIG-SMKT3-345 is a wireless Smoke/Heat/Freeze all in one sensor. When enrolling this device to the panel, repeat the Programming instructions from the attached installation guide for each of the three features using a different loop number for each feature. For example, the sensor is programmed into sensor 1 …
2GIG GoControl - Panel-specific app feature compatibility
Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible. Silent arming can only be done lo…
