Unable to perform a Cell Phone Test on a 2GIG GoControl
If the 2GIG GoControl is unable to perform a test or the Cell Phone Test option does not appear, try the following troubleshooting steps. Verify panel is compatible with the module There are panel firmware requirements for the 3G and 4G networks. For more information about the networks, see What are the firmware…
Enroll an Image Sensor on a 2GIG GC3
Requirements The following are required to enroll Image Sensors to a 2GIG GC3 panel: * A customer account has been created on Alarm.com with a service package that includes an Images add-on. * The Alarm.com module and XCVR3 transceiver are installed properly in the panel. For more information about installing t…
2GIG Go!Bridge IP communicator - Account Creation
End of Life for 2GIG Go!Bridge Nortek has announced the discontinuation of the 2GIG Go!Bridge as of April 8, 2020. Any Go!Bridges that have already been distributed will continue to be supported, including those that have not been attached to accounts yet. For more information about the announcement, see Nortek's G…
Enable Weather to Panel on a 2GIG GoControl
Alarm.com offers weather to be displayed on compatible panels. The 2GIG GoControl is compatible with Weather to Panel . On the 2GIG GoControl, the current day's forecast displays until 6:00 PM locally. After 6:00 PM, the panel displays Tomorrow's Forecast . The panel resumes displaying Today's Forecast at 12:00 …
Change the temperature format (units) on a 2GIG GoControl
The temperature format that displays on the 2GIG GoControl panel can be changed by using the 2GIG GoControl panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see Change system settings using the Customer …
2GIG GC3 Image Sensor (2GIG-IMAGE2) - Installation Guide
Product overview The Image Sensor for 2GIG GC3 panels is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also initiate image capture on-demand to Peek-In on their property. Images are stored locally and …
Enroll an Image Sensor on a 2GIG GoControl
Requirements The following are required to enroll Image Sensors to a 2GIG GoControl panel: * A customer account has been created on Alarm.com with a service package that includes an Images add-on. * The Alarm.com module and XCVR2 transceiver are installed properly in the panel. * A cell phone test has been per…
Enroll a 2GIG Doorbell (2GIG-DBELL1-345)
The 2GIG-DBELL1-345 is a wireless RF doorbell that enrolls to the 2GIG GoControl like a sensor, and can be used for triggering notifications and video recordings for existing video cameras. There is no additional Service Package add-on required for the customer to enroll the 2GIG doorbell. This wireless doorbell sou…
2GIG GoControl - Sensor Groups
Each sensor (wireless or wired) installed in the system is programmed to a specific sensor number and sensor type (zone). The sensor number identifies the specific sensor when it is displayed on the Control Panel, recorded in the event log, or reported to the monitoring station. This allows pinpoint information ab…
2GIG GoControl - Signaling Troubleshooting Guide
Note : To ensure a stable connection, the panel should read a signal strength of at least 15/31 and successfully complete a communication test. Prior to installation: * Verify the panel is on a compatible firmware version to support the LTE module. For more information about compatibility, see What are the firmwa…
