You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from 2GIG GoControl tag

2GIG GoControl Panel Version 1.16 - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GoContr…

Clear a Phone Line Failure on a 2GIG GoControl

Clearing a Phone Line Failure on a 2GIG GoControl depends on if there is a phone line connected to the panel. To clear a Phone Line Failure if a phone line is connected: * Resolve the phone line communication. For further troubleshooting, contact the panel manufacturer. To clear a Phone Line Failure if a phone li…

Z-Wave commands work from the 2GIG GoControl panel but not from Alarm.com

If commands work from the panel but not from the Alarm.com Customer Website or app: * Verify the customer's service package has the automation device type selected.  For more information about updating the service package, see  Update the service package on a customer account . * Verify programming questions 7…

Navigate through system programming on the 2GIG GoControl

To get into sensor and panel programming on a 2GIG GoControl from the home screen: * Tap  Security . * Tap  Menu . * Tap  Toolbox . * Enter the installer code. * Scroll to page 3. * Tap  Installer Toolbox . * Tap  System Configuration . * This section allows you to add and edit wired/RF sensors as well as th…

Configure panel programming on a 2GIG GoControl

Panel programming for the 2GIG GoControl 1 and 2 can be configured locally using the panel or remotely using the Partner Portal or MobileTech app. To configure panel programming using the panel: Note:  To scroll between options on the control panel, tap the  ←  or  →  arrows. To move to the previous or next prompt,…

2GIG GoControl Wireless Smoke/Heat Alarm (2GIG-SMKT3-345) - Installation Guide

The 2GIG-SMKT3-345 is a wireless Smoke/Heat/Freeze all in one sensor. When enrolling this device to the panel, repeat the  Programming  instructions from the attached installation guide for each of the three features using a different loop number for each feature. For example, the sensor is programmed into sensor 1 …

2GIG GoControl - Quick Programming Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG Go!Cont…

Configure an auto phone test on a 2GIG GoControl

Auto phone tests (also called timer or periodic tests) help verify that a system is communicating and that the monitoring station is receiving signals. The process can be different from panel to panel, and can be programmed from different ways. If the monitoring station is not receiving auto phone tests, see  Monito…

Change the lack of usage signal period for a 2GIG GoControl

If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. By default, the lack of usage signal period is set for 7 days. The signal is sent every time the panel has not been disarmed consecutively for the set time period. Example : If the lack of usage is 7 days and is…

Enable or disable auto stay on a 2GIG GoControl

The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm stay. This is not the case when arming from an app or keyfob. To configure   auto  s…

scroll to top icon