Find the firmware version of a 2GIG GoControl locally
The firmware version of a 2GIG GoControl can be found in the panel. The firmware version can also be found and requested remotely using the Partner Portal and MobileTech app. For more information about remotely finding the firmware version, see Find or request the firmware version of a panel . To find the firmwar…
Manage Z-Wave devices on a 2GIG GoControl
The Z-Wave controller on the 2GIG GoControl is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensur…
2GIG-PAD1-345 Wireless Keypad - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG PAD1 34…
Manage Z-Wave devices on a 2GIG GC3
The Z-Wave controller on the 2GIG GC3 is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensure netw…
Bypass a sensor on a 2GIG GC3
On the 2GIG GC3 panel, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the customer website or mobile app. When sending an arming command, the system automatically bypasses the sensor if Q20: Keyfob/remote a…
2GIG GC3 - Panel-specific app feature compatibility
Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible. Silent arming can only be done lo…
Program a sensor or peripheral device to a 2GIG GC3
Sensors and peripheral devices can be added to a 2GIG GC3 panel using the Partner Portal, MobileTech app, or locally using the panel. Note : Device partitions can be configured if the 2GIG GC3 is on firmware version 3.2+ for Smart Areas support. For more information about multiple partitions with the 2GIG GC3, see …
Change the 2GIG HD100 operational mode
The 2GIG HD100 has two operational modes that can be selected during the camera boot-up, Go!2.0 and Go!Control/Alarm.com (default). For the 2GIG HD100 to communicate with Alarm.com it needs to be in Go!Control/Alarm.com mode. The mode can only be changed by while the LED is flashing red and green (i.e., factory rese…
Interact with a Z-Wave device from a 2GIG GoControl
The 2GIG GoControl 1 and 2 panel allows users to interact with Z-Wave lights, thermostats, locks, and garage devices locally at the panel in the Services menu. For information on adding Z-Wave devices, see Manage Z-Wave devices on a 2GIG GoControl . Note : Additional Z-Wave devices may be able to be added and con…
2GIG Z-Wave Thermostat (CT-100) - Installation Guide
Alarm.com is choosing to end support for the 2GIG CT-100, the 2GIG CT-30, and the GE TSTAT-300 thermostats. It will not be possible to control those thermostats from the app or website for any new accounts created or accounts recycled after May 27th, 2018. Older accounts created before that date will not be affected.…
