The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoContr…
The amount of time AC power must be lost to trigger an AC power failure for a 2GIG GoControl is controlled by programming Question 38 (Q38). The value entered indicates the number of minutes that AC power must be lost for the status to send to the monitoring station, appear on Alarm.com, and trigger customer notific…
The firmware version of a 2GIG GoControl can be found in the panel. The firmware version can also be found and requested remotely using the Partner Portal and MobileTech app. For more information about remotely finding the firmware version, see Find or request the firmware version of a panel . To find the firmwar…
Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Signaling . * In Signal Strength History , click Request Signal Strength . * Cli…
The Z-Wave controller on the 2GIG GC3 is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensure netw…
On the 2GIG GC3, zones 99 and 100 can be configured to be cross zones. Cross zoning helps with false alarm reduction and unnecessary police dispatches. Typically, cross zoning is used with a motion sensor in a high traffic area combined with either a second motion sensor or a contact sensor nearby. This setup allows…
The Image Sensor (model ADC-IS-220-GC) is compatible with the 2GIG GoControl panel with firmwares 1.10+. A cell radio and a 900 MgHz XCVR2 transceiver are required. The Image Sensor is a breakthrough new product that combines a PIR (Passive Infrared) motion sensor, an integrated still camera, completely wireless com…
The 2GIG GoControl 1 and 2 panel allows users to interact with Z-Wave lights, thermostats, locks, and garage devices locally at the panel in the Services menu. For information on adding Z-Wave devices, see Manage Z-Wave devices on a 2GIG GoControl . Note : Additional Z-Wave devices may be able to be added and con…
PIR sensitivity settings By default, the Image Sensor is configured with a standard motion sensitivity profile Normal . The sensor can also be set to a more sensitive motion profile (i.e., High ) and a less sensitive profile with pet immunity for pets up to 40 lbs (i.e., Low ). The sensitivity can be configured …
2GIG offers a way of updating the panel firmware directly through computer software and an update cable that is sold by 2GIG and their distributors. This method is much quicker than doing the OTA upgrade, but it requires an on-site technician and a computer with an update cable. For information about remotely upgrad…