Cell module not detected displays on a 2GIG GC3
If Cell module not detected displays on a 2GIG GC3, perform the following steps to locally resolve the behavior. How to resolve: Verify compatible panel firmware Verify the panel firmware version is compatible with the module. For more information about compatible panel firmware versions, see What are the firm…
Change the lack of usage signal period for a 2GIG GC3
If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. To configure the lack of usage signal period using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote Toolkit . * In Command Catalog , click to expand Timers …
Enable or disable quick arming on a 2GIG GC3
Quick arming allows the user to arm the system without having to enter their user code. Quick arming can be adjusted using the Partner Portal, MobileTech app, or the 2GIG panel. To enable or disable quick arming using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote…
Change the 2GIG HD100 operational mode
The 2GIG HD100 has two operational modes that can be selected during the camera boot-up, Go!2.0 and Go!Control/Alarm.com (default). For the 2GIG HD100 to communicate with Alarm.com it needs to be in Go!Control/Alarm.com mode. The mode can only be changed by while the LED is flashing red and green (i.e., factory rese…
2GIG GC3e - Two-Way Voice Installation Guide
The 2GIG GC3e supports Two-Way Voice. This gives the 2GIG GC3e Panel’s cellular radio module the ability to automatically dial the monitoring station and connect with an operator after an alarm sounds. Once connected with the monitoring station, people on the premises can communicate with the operator using the 2GIG …
Change the temperature format (units) on a 2GIG GC3
The temperature format that displays on the 2GIG GC3 panel can be changed by using the 2GIG GC3 panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see Change system settings using the Customer app . To ch…
Failed install during 2GIG GoControl Image Sensor installation
If there is a Failed Install message or Image Sensors are failing to enroll, remove the Image Sensor and then re-enroll the device. To remove an Image Sensor: Change the sensor type of the Image Sensor to Unused to remove the device. This removes any device information from the Image Sensor that may be in the p…
2GIG GC3 - Secondary touchscreen keypads SP2/SP1
SP1 The SP1 (2GIG-SP1-GC3) is a secondary touchscreen for the 2GIG GC3 that offers more options and control than the original SP2. The SP1 offers the exact same control features as the main GC3 panel. Full security control, as well as control over automation devices, including Scenes , Rooms , and Bookmarking o…
2GIG GoControl - Battery Replacement
The 2GIG GoControl requires a special battery pack available for purchase from the manufacturer. Note : The standard backup battery that is included with all 2GIG Control Panels does not support UL 985 installations. To comply with the secondary supply requirement in UL 985: Household Fire Warning System Units , in…
2GIG GC3 - Monitoring Station Dialer Codes
Monitoring Station dialer codes are led with either a 1 or E to indicate the event signal, and led with a 3 or R to indicate a restore signal. The event history on Alarm.com always displays the codes leading with a 1 to indicate the event and 3 to indicate the restore. Reporting Zones 2GIG Type De…
