What do the LEDs on the 2GIG HD100 mean?
LED pattern Status Description Power on Camera is powering on Mode selection Camera mode selection is active Network connection incomplete Camera needs IP address (DHCP) No network connection There is no local or Internet connection Connected to internet Local network and internet connectio…
2GIG Z-Wave Thermostat (CT-100) - Battery Replacement
Alarm.com is choosing to end support for the 2GIG CT-100, the 2GIG CT-30, and the GE TSTAT-300 thermostats. It will not be possible to control those thermostats from the app or website for any new accounts created or accounts recycled after May 27th, 2018. Older accounts created before that date will not be affected.…
Remotely find the serial number for an enrolled sensor on a 2GIG GoControl
The serial number for sensors enrolled on a 2GIG GoControl can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Porta…
Enroll keyfobs to the 2GIG GoControl
The 2GIG GoControl supports up to eight keyfobs. Keyfobs enroll in the panel very similar to wireless RF sensors remotely using the Partner Portal or locally using the control panel. For information about locally programming a keyfob, see 2GIG GoControl Installation Guide - 4 Button Key Ring Remote . To enroll a k…
Remotely program a sensor to a 2GIG GoControl
Sensors can be added to a 2GIG GoControl panel remotely using the Partner Portal and MobileTech. For information about remotely enrolling a keyfob, see Enroll keyfobs to the 2GIG GoControl . To remotely program a sensor u sing the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Cl…
Cell module not detected displays on a 2GIG GC3
If Cell module not detected displays on a 2GIG GC3, perform the following steps to locally resolve the behavior. How to resolve: Verify compatible panel firmware Verify the panel firmware version is compatible with the module. For more information about compatible panel firmware versions, see What are the firm…
Change the lack of usage signal period for a 2GIG GC3
If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. To configure the lack of usage signal period using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote Toolkit . * In Command Catalog , click to expand Timers …
2GIG GC3e - Two-Way Voice Installation Guide
The 2GIG GC3e supports Two-Way Voice. This gives the 2GIG GC3e Panel’s cellular radio module the ability to automatically dial the monitoring station and connect with an operator after an alarm sounds. Once connected with the monitoring station, people on the premises can communicate with the operator using the 2GIG …
Enroll a 2GIG Doorbell (2GIG-DBELL1-345)
The 2GIG-DBELL1-345 is a wireless RF doorbell that enrolls to the 2GIG GoControl like a sensor, and can be used for triggering notifications and video recordings for existing video cameras. There is no additional Service Package add-on required for the customer to enroll the 2GIG doorbell. This wireless doorbell sou…
Configure cross zoning on a 2GIG GoControl
On the 2GIG GoControl, zones 47 and 48 can be configured to be cross zones. Cross zoning helps with false alarm reduction and unnecessary police dispatches. Typically, cross zoning is used with a motion sensor in a high traffic area combined with either a second motion sensor or a contact sensor nearby. This setup a…
