Remove Z-Wave devices remotely
How to Remove Z-Wave Devices from a Controller Network To remove a node from the controller’s Z-Wave network, the device must be deleted. This process also clears existing network settings when transferring a device to a new Z-Wave network. Typically, the same trigger used to enroll a Z-Wave device is used to delet…
2GIG Z-Wave Plus Battery Powered Thermostat (2GIG-STZ-1) - Installation Guide
2GIG Z-Wave Plus Battery Powered Thermostat (2GIG-STZ-1) Installation Guide Note: The installation and usage guides linked on this page are provided by a third party and are not maintained by Alarm.com . Any questions regarding installation, maintenance, or usage should be directed to the device manufacturer. Dow…
Z-Wave Contact Sensor - Installation and Setup Guide
How to Install and Manage Aeotec ZW120 & Jasco ZW3605 Z-Wave Contact Sensors Alarm.com supports both the Aeotec ZW120 and Jasco ZW3605 Z-Wave contact sensors. These devices are designed for non-security Z-Wave controllers (such as the Alarm.com Hub) and allow for automated control of your smart home system. I…
Z-Wave device is in malfunction or offline
How to Troubleshoot an Offline Z-Wave Device If a Z-Wave device appears offline, it means the device is not responding to commands or communicating with the Z-Wave network. Once communication resumes, the device will automatically return to online status. Follow the steps below to identify and resolve the cause. …
What is a Z-Wave Network Rediscovery?
Understanding Z-Wave Network Rediscovery A network rediscovery is a Z-Wave command that determines the optimal routing path for Z-Wave communication based on the layout of a network. It helps resolve issues caused by devices being moved, added, or deleted within a Z-Wave system. One of the most common causes of c…
Z-Wave device is not completing secure enrollment
How to Troubleshoot Z-Wave Secure Enrollment Failures Z-Wave devices that require secure enrollment should automatically complete the process once added to your system. If secure enrollment fails, follow the troubleshooting steps below to resolve issues with S2 device keys, locks, and garage controllers. For backg…
Manage Z-Wave Devices on a Qolsys IQ2+ Panel
Manage Z-Wave Devices on a Qolsys IQ Panel 2 Overview The Z-Wave controller resides inside the Qolsys IQ Panel 2 . If you replace the panel, you must exclude and re-include existing Z-Wave devices. Local Z-Wave control is available by default—no special toggle is required on the panel. Remote control via Alar…
