LiftMaster device is in malfunction
A LiftMaster device may go into malfunction if the Smart Garage Hub/Internet Gateway goes offline or if the garage door opener fails to update the status on the Customer Website and app. How to resolve: Verify if the hub/gateway or garage door is malfunctioning Using the Partner Portal: * Log into the Partner …
Z-Wave device is in malfunction or offline
If a Z-Wave device is showing that it is offline, then it is not responding to commands or communicating with the Z-Wave network. As soon as a response is received from a malfunctioning Z-Wave device, it is automatically put back into online status. See the steps below to determine the potential causes for a device …
