You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from 2GIG GC3 tag

2GIG GC3 - Secondary touchscreen keypads SP2/SP1

SP1 The SP1 (2GIG-SP1-GC3) is a secondary touchscreen for the 2GIG GC3 that offers more options and control than the original SP2. The SP1 offers the exact same control features as the main GC3 panel. Full security control, as well as control over automation devices, including  Scenes ,  Rooms , and  Bookmarking  o…

2GIG GC3 Panel Version 3.1 - User Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GC3 Pan…

Find the signal strength on a 2GIG GC3

Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click  Signaling . * In  Signal Strength History , click  Request Signal Strength . * Cli…

2GIG GC3 - Monitoring Station Dialer Codes

Monitoring Station dialer codes are led with either a  1  or  E  to indicate the event signal, and led with a  3  or  R  to indicate a restore signal. The event history on Alarm.com always displays the codes leading with a  1  to indicate the event and  3  to indicate the restore. Reporting Zones 2GIG Type De…

2GIG GC3 - Panel-specific app feature compatibility

Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see  Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible.  Silent arming can only be done lo…

Bypass a sensor on a 2GIG GC3

On the 2GIG GC3 panel, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the customer website or mobile app. When sending an arming command, the system automatically bypasses the sensor if  Q20: Keyfob/remote a…

Program a sensor or peripheral device to a 2GIG GC3

Sensors and peripheral devices can be added to a 2GIG GC3 panel using the Partner Portal, MobileTech app, or locally using the panel. Note : Device partitions can be configured if the 2GIG GC3 is on firmware version 3.2+ for Smart Areas support. For more information about multiple partitions with the 2GIG GC3, see  …

Manage Z-Wave devices on a 2GIG GC3

The Z-Wave controller on the 2GIG GC3 is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensure netw…

Cell module not detected displays on a 2GIG GC3

If  Cell module not detected  displays on a 2GIG GC3, perform the following steps to locally resolve the behavior. How to resolve: Verify compatible panel firmware Verify the panel firmware version is compatible with the module. For more information about compatible panel firmware versions, see  What are the firm…

Change the lack of usage signal period for a 2GIG GC3

If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. To configure  the lack of usage signal period  using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click  Remote Toolkit . * In  Command Catalog , click to expand  Timers …

scroll to top icon