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Showing articles from 2GIG GC3 tag

Adjust the Image Sensor PIR sensitivity on a 2GIG GC3

PIR sensitivity settings By default, the Image Sensor is configured with a standard motion sensitivity profile  Normal . The sensor can also be set to a more sensitive motion profile (i.e.,  High ) and a less sensitive profile with pet immunity for pets up to 40 lbs (i.e.,  Low ). The sensitivity can be configured t…

Send a communication test from a 2GIG GC3

Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify  Manual/Auto Tests   are selected as an  Event to Forward  in the customer's  Monitoring Settings . For more info…

Configure an auto phone test on a 2GIG GC3

Auto phone tests (also called Timer or Periodic Tests) help verify that a system is communicating and that the monitoring station is receiving signals. The process can be different from panel to panel, and can be programmed in different ways. If the monitoring station is not receiving auto phone tests, see  Monitori…

Find the firmware version of a 2GIG GC3

The firmware version of a 2GIG GC3 can be found locally using the panel. The firmware version can also be found and requested remotely using the Partner Portal and MobileTech app. For more information about remotely finding the firmware version, see  Find or request the firmware version of a  panel . To find the fi…

Improve Image Sensor signal strength with a 2GIG GC3

The Alarm.com Image Sensor communicates over a radio frequency (RF) to the GC3 panel.  For proper operation, the Image Sensor requires a minimum of 30% signal strength. Over 40% is recommended. While there are no repeaters to increase Image Sensor RF range, there are a few steps for troubleshooting signal strength a…

Remotely find the serial number for an enrolled sensor on a 2GIG GC3

The serial number for sensors enrolled on a 2GIG GC3 can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see  Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Portal: *…

2GIG GC3 Panel Version 3.1 - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GC3 Pan…

Send a message to a 2GIG GC3

Enterprise Notices allow dealers to send messages to be displayed locally at the panel. There are multiple default messages to choose from that can be sent to the panel. This feature does not allow personalized messages to be sent to the panel. Currently, the messages are only available in English. To send messages…

Interact with a Z-Wave device from a 2GIG GC3

he 2GIG GC3 panel allows users to interact with Z-Wave lights, locks, thermostats, and garage devices locally at the panel. For information on adding Z-Wave devices, see  Manage Z-Wave devices on a 2GIG GC3 . Note : Additional Z-Wave devices may be able to be added and controlled locally. For more information, refer…

What are the dialer delay settings for the 2GIG GC3?

Dialer delay settings * Default dialer delay is 30 seconds. * Minimum is 15 seconds. * Maximum is 45 seconds. Panic alarm  forwarding Note : These are panel programming specific and cannot be changed. On the 2GIG GC3, the following alarms send immediately with no dialer delay: * Duress code * Silent panic *…

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