2GIG-PAD1-345 Wireless Keypad - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG PAD1 34…
Find the signal strength on a 2GIG GoControl
Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. For more information about signal troubleshooting, see 2GIG GoControl - Signaling Troubleshooting Guide . To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the cust…
Clear a severe weather alert from a 2GIG GoControl
Severe weather alerts to the panel notify customers of incoming dangerous weather. The alerts only come in for tornado, fire, or tsunami warnings. When an alert comes in, there will be a series of audible beeps and a message on the panel. For more information on severe weather alerts, see Severe Weather Alerts . N…
Clear a panel tamper on a 2GIG GoControl
When a panel tamper occurs on a 2GIG GoControl, it locally displays Console Tamper and the trouble condition appears on Alarm.com. The tamper switch on a 2GIG GoControl is the blue button on the top of the panel near the siren. How to resolve: * Affix the backplate onto the panel and verify the blue tamper bu…
Bypass a sensor on a 2GIG GC3
On the 2GIG GC3 panel, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the customer website or mobile app. When sending an arming command, the system automatically bypasses the sensor if Q20: Keyfob/remote a…
Configure cross zoning on a 2GIG GoControl
On the 2GIG GoControl, zones 47 and 48 can be configured to be cross zones. Cross zoning helps with false alarm reduction and unnecessary police dispatches. Typically, cross zoning is used with a motion sensor in a high traffic area combined with either a second motion sensor or a contact sensor nearby. This setup a…
Radio network failure displays on the 2GIG GC3 panel
If a radio network failure displays only on the 2GIG panel but the error does not appear in the event history on Alarm.com, it may be caused by a panel programming setting. How to resolve: In the 2GIG panel programming, configure Q30 to 255. This setting can be configured using the Partner Portal, MobileTech app, o…
Configure the Go!Bridge with a 2GIG GoControl panel
End of Life for 2GIG Go!Bridge Nortek has announced the discontinuation of the 2GIG Go!Bridge as of April 8, 2020. Any Go!Bridges that have already been distributed will continue to be supported, including those that have not been attached to accounts yet. For more information about the announcement, see Nortek's G…
2GIG GoControl Image Sensor ADC-IS-220-GC - Installation Guide
Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also initiate image capture on-demand to Peek-In on their property. Images are stored locally and uploaded either automa…
Bypass a sensor on a 2GIG GoControl
On the 2GIG GoControl 1 and 2 panels, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the Customer Website or app. When sending an arming command, the system automatically bypasses the sensor if Q87: Keyfob/…
