Clear a severe weather alert from a 2GIG GoControl
Severe weather alerts to the panel notify customers of incoming dangerous weather. The alerts only come in for tornado, fire, or tsunami warnings. When an alert comes in, there will be a series of audible beeps and a message on the panel. For more information on severe weather alerts, see Severe Weather Alerts . N…
Bypass a sensor on a 2GIG GoControl
On the 2GIG GoControl 1 and 2 panels, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the Customer Website or app. When sending an arming command, the system automatically bypasses the sensor if Q87: Keyfob/…
Enroll an Image Sensor on a 2GIG GoControl
Requirements The following are required to enroll Image Sensors to a 2GIG GoControl panel: * A customer account has been created on Alarm.com with a service package that includes an Images add-on. * The Alarm.com module and XCVR2 transceiver are installed properly in the panel. * A cell phone test has been per…
Configure the Go!Bridge with a 2GIG GoControl panel
End of Life for 2GIG Go!Bridge Nortek has announced the discontinuation of the 2GIG Go!Bridge as of April 8, 2020. Any Go!Bridges that have already been distributed will continue to be supported, including those that have not been attached to accounts yet. For more information about the announcement, see Nortek's G…
2GIG GoControl - Signaling Troubleshooting Guide
Note : To ensure a stable connection, the panel should read a signal strength of at least 15/31 and successfully complete a communication test. Prior to installation: * Verify the panel is on a compatible firmware version to support the LTE module. For more information about compatibility, see What are the firmwa…
Enable Weather to Panel on a 2GIG GoControl
Alarm.com offers weather to be displayed on compatible panels. The 2GIG GoControl is compatible with Weather to Panel . On the 2GIG GoControl, the current day's forecast displays until 6:00 PM locally. After 6:00 PM, the panel displays Tomorrow's Forecast . The panel resumes displaying Today's Forecast at 12:00 …
2GIG GoControl Image Sensor ADC-IS-220-GC - Installation Guide
Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also initiate image capture on-demand to Peek-In on their property. Images are stored locally and uploaded either automa…
Failed install during 2GIG GoControl Image Sensor installation
If there is a Failed Install message or Image Sensors are failing to enroll, remove the Image Sensor and then re-enroll the device. To remove an Image Sensor: Change the sensor type of the Image Sensor to Unused to remove the device. This removes any device information from the Image Sensor that may be in the p…
Change the temperature format (units) on a 2GIG GoControl
The temperature format that displays on the 2GIG GoControl panel can be changed by using the 2GIG GoControl panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see Change system settings using the Customer …
Verify the firmware version of a TS1 keypad and 2GIG GoControl panel are compatible
A TS1 is able to learn into a panel whether it is an older or later firmware version than the 2GIG GoControl panel, but the devices must be on the same firmware version to fully communicate properly. Currently, the only exception is firmware version 1.10, where both the panel and the TS1 need to be on version 1.10 fo…
