Remotely program a sensor to a 2GIG GoControl
Sensors can be added to a 2GIG GoControl panel remotely using the Partner Portal and MobileTech. For information about remotely enrolling a keyfob, see Enroll keyfobs to the 2GIG GoControl . To remotely program a sensor u sing the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Cl…
Manage Z-Wave devices on a 2GIG GoControl
The Z-Wave controller on the 2GIG GoControl is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensur…
Enroll keyfobs to the 2GIG GoControl
The 2GIG GoControl supports up to eight keyfobs. Keyfobs enroll in the panel very similar to wireless RF sensors remotely using the Partner Portal or locally using the control panel. For information about locally programming a keyfob, see 2GIG GoControl Installation Guide - 4 Button Key Ring Remote . To enroll a k…
Send a communication test from a 2GIG GoControl
Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify Manual/Auto Tests are selected as an Event to Forward in the customer's Monitoring Settings . For more inf…
2GIG GoControl Panel Version 1.12 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoContr…
Failed install during 2GIG GoControl Image Sensor installation
If there is a Failed Install message or Image Sensors are failing to enroll, remove the Image Sensor and then re-enroll the device. To remove an Image Sensor: Change the sensor type of the Image Sensor to Unused to remove the device. This removes any device information from the Image Sensor that may be in the p…
2GIG GoControl - Battery Replacement
The 2GIG GoControl requires a special battery pack available for purchase from the manufacturer. Note : The standard backup battery that is included with all 2GIG Control Panels does not support UL 985 installations. To comply with the secondary supply requirement in UL 985: Household Fire Warning System Units , in…
Find the signal strength on a 2GIG GoControl
Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. For more information about signal troubleshooting, see 2GIG GoControl - Signaling Troubleshooting Guide . To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the cust…
Clear a severe weather alert from a 2GIG GoControl
Severe weather alerts to the panel notify customers of incoming dangerous weather. The alerts only come in for tornado, fire, or tsunami warnings. When an alert comes in, there will be a series of audible beeps and a message on the panel. For more information on severe weather alerts, see Severe Weather Alerts . N…
Clear a panel tamper on a 2GIG GoControl
When a panel tamper occurs on a 2GIG GoControl, it locally displays Console Tamper and the trouble condition appears on Alarm.com. The tamper switch on a 2GIG GoControl is the blue button on the top of the panel near the siren. How to resolve: * Affix the backplate onto the panel and verify the blue tamper bu…
