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Showing articles from 2GIG tag

2GIG GC3 Panel - Quick User Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GC3 Pan…

2GIG Z-Wave Thermostat (CT30e) - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG Z-Wave …

Change the lack of usage signal period for a 2GIG GoControl

If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. By default, the lack of usage signal period is set for 7 days. The signal is sent every time the panel has not been disarmed consecutively for the set time period. Example : If the lack of usage is 7 days and is…

2GIG GC3 Panel Version 3.1 - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GC3 Pan…

Configure panel programming on a 2GIG GC3

Panel programming for the 2GIG GC3 can be configured locally using the panel or remotely using the Partner Portal or MobileTech app. To configure panel programming using the panel: * On the home screen, tap  System Settings . * Enter the installer code. * Tap  Installer Toolbox . * Tap  System Configuration . …

2GIG Z-Wave Thermostat (CT-100) - Battery Replacement

Alarm.com is choosing to end support for the 2GIG CT-100, the 2GIG CT-30, and the GE TSTAT-300 thermostats. It will not be possible to control those thermostats from the app or website for any new accounts created or accounts recycled after May 27th, 2018. Older accounts created before that date will not be affected.…

Send a message to a 2GIG GC3

Enterprise Notices allow dealers to send messages to be displayed locally at the panel. There are multiple default messages to choose from that can be sent to the panel. This feature does not allow personalized messages to be sent to the panel. Currently, the messages are only available in English. To send messages…

Remote provider not set displays on a 2GIG GC3

If the error message  Remote provider not set  displays when trying to send a communication test, verify  Q7  is set to  Alarm.com  in panel programming on the 2GIG GC3. To verify Q7 using the 2GIG GC3: * Tap  System Settings . * Enter the installer code. * Tap  Installer Toolbox . * Tap  System Configuration .…

2GIG GoControl Panel Version 1.10 - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GoContr…

Enable or disable auto stay on a 2GIG GoControl

The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm stay. This is not the case when arming from an app or keyfob. To configure   auto  s…

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