The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm stay. This is not the case when arming from an app or keyfob. To configure auto s…
The firmware version of a 2GIG GoControl can be found in the panel. The firmware version can also be found and requested remotely using the Partner Portal and MobileTech app. For more information about remotely finding the firmware version, see Find or request the firmware version of a panel . To find the firmwar…
2GIG Image Sensors do not show the signal strength due to the radio frequency (RF) protocol used by 2GIG. However, 2GIG panels can check if the Image Sensor is connected to the network through the native Sensor Test menu. To access Sensor Test from the panel: * Tap Security . * Tap Menu . * Enter the master o…
The Image Sensor (model ADC-IS-100-GC) is compatible with the 2GIG GoControl panel with firmware 1.10+. A cell radio and 900 MgHz XCVR2 transceiver are required. The Image Sensor is a breakthrough new product that combines a PIR (Passive Infrared) motion sensor, an integrated still camera, completely wireless commun…
Quick arming allows the user to arm the system without having to enter their user code. Quick arming can be adjusted using the Partner Portal, MobileTech app, or the 2GIG panel. To enable or disable quick arming using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote…
Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible. Silent arming can only be done lo…
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoContr…
Sensor restorals are sent if a sensor triggers an alarm and is then closed or reset before the system is disarmed. Important : Sensor restorals are forwarded only if the sensor is closed before disarming the panel. If the panel is disarmed with the sensor open, then the sensor is closed after disarming, a restoral i…
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoCon…
The loud sound emitted by a 2GIG GoControl panel (or the siren sound for three seconds, if an external siren is attached) when arming is due to UL supervision settings. When the commercial UL option is selected in the customer's monitoring settings, the panel emits an audible indicator of acknowledgment when an armin…