Z-Wave Lock Not Responding to Remote Commands If a Z-Wave lock won’t lock or unlock from the Alarm.com Customer Website or mobile app , walk through the steps below. 1) Confirm Secure Enrollment Locks must complete secure enrollment. If enrollment was interrupted, remove the lock from Z-Wave, factory reset the …
Troubleshooting LiftMaster MyQ Smart Garage Remote Control Issues There are several reasons why the LiftMaster MyQ Smart Garage Hub or Retrofit with Internet Gateway & Control Panel may not respond to remote open or close commands. Follow these steps to diagnose and resolve the issue. 1. Verify Compatibility E…