User codes can be added to the 2GIG GC3 panel locally or remotely using Alarm.com. For information about adding user codes remotely, see Add user codes remotely . To add user codes locally using the 2GIG GC3 panel: * Tap System Settings . * Enter the installer code or master code. * Tap Users . * Tap Add Us…
If a radio network failure displays only on the 2GIG panel but the error does not appear in the event history on Alarm.com, it may be caused by a panel programming setting. How to resolve: In the 2GIG panel programming, configure Q30 to 255. This setting can be configured using the Partner Portal, MobileTech app, o…