Auto phone tests, also called Timer or Periodic Tests, help verify that a system is communicating and that the monitoring station is receiving signals. The process is different from panel to panel, and can be programmed from different ways.

If the monitoring station is not receiving auto phone tests, see Monitoring station not receiving Auto Phone Tests.

Compatibility 

Important: For auto phone tests to be forwarded to the Monitoring Station, Manual/Auto Tests must be selected as an Event Group to Forward in customer's Monitoring Settings.

The Qolsys IQ Panel 2 can be set to auto phone tests on the following intervals: Never, Weekly, Monthly, or Daily. For the daily 24-hour periodic panel test interval, the panel must be on firmware version 2.3.0+. 

To configure an auto phone test using the Partner Portal: 

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Remote Toolkit.
4. In the Command Catalog, click to expand Monitoring Station Settings.
5. Click Panel communication test frequency.
6. Using the New value dropdown menu, select the desired supervisory interval.
7. Click Change.

To configure an auto phone test using the MobileTech app: 

1. Log into the MobileTech app.
2. Find the customer account.
3. Tap Remote Toolkit. 
4. Tap Command Catalog.
5. Tap to expand Monitoring Station Settings.
6. Tap Panel communication test frequency.
7. Using the New value dropdown menu, select the desired supervisory interval.
8. Tap Change.

To configure an auto phone test using the Qolsys IQ Panel 2: 

1. Flick the menu down from the home screen, and then tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code.
4. Tap Installation.
5. Tap Installer Settings. 
6. Tap Communication Test.  
7. Tap to select the desired supervisory interval.