Qolsys IQ Panel 2 – Battery Replacement Guide

Important Safety Information

The Qolsys IQ Panel 2 requires a special manufacturer-approved battery pack. Never use a screwdriver or sharp object that could puncture the battery. Avoid pulling on the battery cable to disconnect it.

Steps to Replace the Battery

1. Put the system in test mode: If desired, place your system on test with the monitoring station. (Learn more about monitoring).
2. Disarm the panel.
3. Power down the panel: Go to Advanced Settings, enter the Installer/Dealer/Master code, then tap Power Down.
4. Disconnect AC power: Remove the panel’s power connection from the wall outlet.
5. Detach from mounting plate: Carefully remove the panel from its backplate.
6. Unplug the battery connector: Disconnect the 4-pin battery connector from the board.
7. Remove the old battery: Pull the blue tab downward to release the tape holding the battery in place.
8. Install the new battery: Remove the protective film from the adhesive tape on the replacement battery, seat it into the bottom left plastic corner, and reconnect the battery cable.
9. Reassemble: Reattach the panel to the mounting plate.
10. Restore power: Plug the AC adapter back into the wall outlet.

Need Additional Help?

For more troubleshooting and support, visit our Support Hub or Contact Us directly.

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