On the 2GIG GC3 panel, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the customer website or mobile app.
When sending an arming command, the system automatically bypasses the sensor if Q20: Keyfob/remote arming mode on system not ready in System Configuration is set to either Auto-Bypass with Zone Participation on Restore or Auto-Bypass. A motion sensor that has been activated, such as one that has recently detected motion, would not be bypassed if the panel is being armed away.
Important: If Q20 is set to Arm Only When Ready, the 2GIG panel will be unable to bypass open sensors and will fail to arm if sensors are open.
It is not possible to select a specific sensor to bypass using the Customer Website or app. The only way to remotely bypass a sensor is to arm the system, which will trigger an automatic sensor bypass if the panel's programming allows for the remote bypass. For more information on how to bypass a sensor directly from the security panel, see 2GIG GC3 Panel - Quick User Guide.
Enable keyfob/remote arming mode
To enable keyfob/remote arming mode using the Partner Portal:
- Log into the Partner Portal.
- Find the customer account.
- Click Remote Toolkit.
- In the Command Catalog, click to expand Arming Settings.
- Click Q20: Select keyfob/remote arming mode on system not ready (0-2).
- Using the New Value dropdown menu, select either:
- (0) Auto-bypass with zone participation on restore
- If the panel is set to Auto-Bypass with Zone Participation on Restore, all open sensors will automatically bypass when the system is remotely armed and, while armed, automatically removes the bypass for a sensor if the sensor is restored to its normal state (e.g., is closed).
- (1) Auto-bypass
- If the panel is set to Auto-Bypass, the sensor will remain bypassed until the panel is disarmed.
- (0) Auto-bypass with zone participation on restore
- Click Change.
To enable the Auto Bypass feature using the MobileTech app:
- Log into the MobileTech app.
- Find the customer account.
- Tap Remote Toolkit.
- Tap Command Catalog.
- Tap to expand Arming Settings.
- Tap Q20: Select keyfob/remote arming mode on system not ready (0-2).
- Using the New Value dropdown menu, select either:
- (0) Auto-bypass with zone participation on restore
- If the panel is set to Auto-Bypass with Zone Participation on Restore, all open sensors will automatically bypass when the system is remotely armed and, while armed, automatically removes the bypass for a sensor if the sensor is restored to its normal state (e.g., is closed).
- (1) Auto-bypass
- If the panel is set to Auto-Bypass, the sensor will remain bypassed until the panel is disarmed.
- (0) Auto-bypass with zone participation on restore
- Tap Change.
To enable the Auto Bypass feature using the 2GIG GC3:
- Tap System Settings.
- Enter the installer code.
- Tap Installer Toolbox.
- Tap System Configuration.
- Tap Panel Programming.
- Go to and tap Q20: Keyfob/remote arming mode on system not ready.
- For Q20: Keyfob/remote arming mode on system not ready, tap to select either:
- (0) Auto-bypass with zone participation on restore
- If the panel is set to Auto-Bypass with Zone Participation on Restore, all open sensors will automatically bypass when the system is remotely armed and, while armed, automatically removes the bypass for a sensor if the sensor is restored to its normal state (e.g., is closed).
- (1) Auto-bypass
- If the panel is set to Auto-Bypass, the sensor will remain bypassed until the panel is disarmed.
- (0) Auto-bypass with zone participation on restore
- Tap Return to System Configuration.
- Tap the back icon.
- At the Confirm Changes screen, tap Save to permanently save changes.