Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. 

For this test to send a signal to the monitoring station, verify Manual/Auto Tests are selected as an Event to Forward in the customer's Monitoring Settings. For more information about updating the monitoring settings, see Change the monitoring settings on a customer account. 

To send a communication test using the panel:

1. Tap System Settings.
2. Enter the installer code.
3. Tap Installer Toolbox.
4. Tap Radio Status.
   • If the Radio Status option does not appear, verify the cellular module is securely connected to the panel. 
5. Tap Start Radio Test.

Upon completion, the panel displays Cell radio test started. Waiting for CS Response. Test step successful. Call CS to check reports. Success. 

To verify a successful communication test was received, check the customer's event history on the Partner Portal or MobileTech app for a Panel Manual Test monitor event. For more information about checking the event history, see View the customer's system event history.