PIR sensitivity settings

By default, the Image Sensor is configured with a standard motion sensitivity profile  Normal. The sensor can also be set to a more sensitive motion profile (i.e., High) and a less sensitive profile with pet immunity for pets up to 40 lbs (i.e., Low). The sensitivity can be configured through the control panel or remotely on Alarm.com. For information about setting the PIR Sensitivity Settings remotely, see Change Image Sensor sensitivity.

Note: Using the high sensitivity profile increases the risk of false alarms, especially if the sensor is facing windows or sources of heat. When mounting the sensor near windows or heat sources use caution and select the Low PIR sensitivity setting.

To adjust the PIR sensitivity using the 2GIG GoControl: 

1. At the panel, go to the home screen.
2. Tap Security
3. Tap Menu.
4. Tap Toolbox.
5. Enter the installer code.
6. Tap Installer Toolbox.
7. Tap Image Sensors.
8. Tap to the Image Sensor to configure.
9. Tap to select either Low, Normal, or High. 
10. Tap OK to save the adjustment. 

PIR activation and test mode

During normal operation, the PIR can be activated at most once every three minutes while the system is disarmed. There is a 30-second delay after powering before PIR detection is active. For the first 3 minutes after a sensor is enrolled in a network, the sensor will enter PIR test mode and the sensor LED illuminates for 3 seconds upon each motion activation (at most every 8 seconds). For additional testing time, put the sensor into test mode by tampering it.

Verify that PIR coverage adequately covers area in its mounting location by performing a walk test.

To test the PIR using the 2GIG GoControl: 

1. On the panel, tap Security. 
2. Tap Menu.
3. Tap Toolbox.
4. Enter the installer or master code.
5. Tap System Test.
6. Trigger the Image Sensor.