May 13, 2021
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Sensors can be added to a 2GIG GoControl panel remotely using the Partner Portal and MobileTech.
For information about remotely enrolling a keyfob, see Enroll keyfobs to the 2GIG GoControl.
To remotely program a sensor using the Partner Portal:
- Log into the Partner Portal.
- Find the customer account.
- Click Equipment.
- Click Sensors.
- To configure an existing device:
- In Sensor Management, click Advanced Sensor Settings.
- Using the Filter by dropdown menu, select the device to configure.
- Click for the setting to configure.
- Enter the setting's New Value.
- Click Change.
- To add a new sensor:
- In Sensor Management, click Add A Sensor.
- In Sensor ID, enter a sensor ID number that is open for use.
- Using the Sensor Type dropdown menu, select the type of alarm to send to the monitoring station for the sensor.
- In Equipment Code, enter the equipment code of the sensor. Click the icon for more information about equipment codes.
- In Serial Number, enter the serial number (TXID) of the sensor.
- Using the Equipment Age dropdown menu, select New or Existing to indicate the age of the keyfob.
- In Loop Number, enter the loop number of the sensor. Click the icon for more information about the loop numbers.
- Using the Dialer Delay dropdown menu, select Enabled or Disabled to indicate if the sensor follows the dialer delay.
- Using the Voice Descriptor dropdown menus, select the words to name the sensor.
- Using the Reports dropdown menu, select Enabled or Disabled to indicate if the sensor reports to the panel.
- Using the Supervised dropdown menu, select Enabled or Disabled to indicate if the sensor is supervised.
- Using the Chime dropdown menu, select the type of chime the panel uses for the sensor.
- Verify all the information is correct.
- Click Add Sensor.
- To configure an existing device:
- Once new devices are added, open, close and tamper the device to ensure it is working locally.
To remotely add a sensor using the MobileTech app:
- Log into the MobileTech app.
- Find the customer account.
- Tap Equipment.
- Tap Sensors.
- Tap to expand Sensor Actions.
- To configure an existing device:
- Tap Advanced Sensor Settings.
- Using the dropdown menu, select the device to configure.
- Tap Edit for the setting to configure
- Enter the setting's New Value.
- Tap Change.
- To add a new sensor:
- Tap Add a Sensor.
- In Sensor ID, enter a sensor ID number that is open for use.
- Using the Sensor Type dropdown menu, select the type of alarm to send to the monitoring station for the sensor.
- In Equipment Code, enter the equipment code of the sensor.
- In Serial Number, enter the serial number (TXID) of the sensor.
- Using the Equipment Age dropdown menu, select New or Existing to indicate the age of the keyfob.
- In Loop Number, enter the loop number of the sensor.
- Using the Dialer Delay dropdown menu, select Enabled or Disabled to indicate if the sensor follows the dialer delay.
- Using the Voice Descriptor dropdown menus, select the words to name the sensor.
- Using the Reports dropdown menu, select Enabled or Disabled to indicate if the sensor reports to the panel.
- Using the Supervised dropdown menu, select Enabled or Disabled to indicate if the sensor is supervised.
- Using the Chime dropdown menu, select the type of chime the panel uses for the sensor.
- Verify all the information is correct.
- Tap Add Sensor.
- To configure an existing device:
- Once new devices are added, open, close and tamper the device to ensure it is working locally.