Enable Weather to Panel on a 2GIG GoControl
May 12, 2021
114
Alarm.com offers weather to be displayed on compatible panels. The 2GIG GoControl is compatible with Weather to Panel.
On the 2GIG GoControl, the current day's forecast displays until 6:00 PM locally. After 6:00 PM, the panel displays Tomorrow's Forecast. The panel resumes displaying Today's Forecast at 12:00 AM the next day.
Enable Weather to Panel
- To enable Weather to Panel, verify Weather to Panel is selected as an add-on to the customer's service package using the Partner Portal or MobileTech app. For more information about updating the service package, see Update the service package on a customer account.
Note: Allow 24 hours for the weather to display on the panel after it's enabled, as it is only sent once per day.
For additional general information about the feature, see Enable Weather to Panel for a customer account.
Resend or request weather information
If weather is not appearing on the panel, it can be resent using the Partner Portal or MobileTech app, or requested using the panel.
To resend weather information using the Partner Portal:
- Log into the Partner Portal.
- Find the customer account.
- Click Remote Toolkit.
- In Command Catalog, click to expand General.
- Click Send Weather Info.
- Click Send Command. Allow a few minutes for the command to send to the panel.
To resend weather information using the MobileTech app:
- Log into the MobileTech app.
- Find the customer account.
- Tap Remote Toolkit.
- Tap Command Catalog.
- Tap to expand General.
- Tap Send Weather Info.
- Tap Send Command. Allow a few minutes for the command to send to the panel.
