On the 2GIG GoControl 1 and 2 panels, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the Customer Website or app.

When sending an arming command, the system automatically bypasses the sensor if Q87: Keyfob/remote arming mode on system not ready in System Configuration is set to either Auto-Bypass with Zone Participation on Restore or Auto-Bypass. A motion sensor that has been activated, such as one that has recently detected motion, would not be bypassed if the panel is being armed away.

Important: If Q87 is set to Arm Only When Ready, the 2GIG panel will be unable to bypass open sensors and will fail to arm if sensors are open.

It is not possible to select a specific sensor to bypass using the Customer Website or app. The only way to remotely bypass a sensor is to arm the system, which will trigger an automatic sensor bypass if the panel's programming allows for the remote bypass. For more information about how to bypass a sensor directly from the security panel, see 2GIG GoControl Panel - User Guide.

Enable keyfob/remote arming mode 

To enable keyfob/remote arming mode using the Partner Portal:  

1. Log into the Partner Portal. 
2. Find the customer account. 
3. Click Remote Toolkit. 
4. In the Command Catalog, click to expand Arming Settings. 
5. Click Q87: Select keyfob arming mode on system not ready.
6. Using the New Value dropdown menu, select either: 
   • (0) Auto-bypass with zone participation on restore 
     • If the panel is set to Auto-Bypass with Zone Participation on Restore, all open sensors will automatically bypass when the system is remotely armed and, while armed, automatically removes the bypass for a sensor if the sensor is restored to its normal state (e.g. is closed).
   • (1) Auto-bypass
     • If the panel is set to Auto-Bypass, the sensor will remain bypassed until the panel is disarmed.
7. Click Change. 

To enable the Auto Bypass feature using the MobileTech app:   

1. Log into the MobileTech app.
2. Find the customer account. 
3. Tap Remote Toolkit. 
4. Tap Command Catalog. 
5. Tap to expand Arming Settings. 
6. Tap Q87: Select Keyfob/remote arming mode on system not ready. 
7. Using the New Value dropdown menu, select either: 
   • (0) Auto-bypass with zone participation on restore 
     • If the panel is set to Auto-Bypass with Zone Participation on Restore, all open sensors will automatically bypass when the system is remotely armed and, while armed, automatically removes the bypass for a sensor if the sensor is restored to its normal state (e.g. is closed).
   • (1) Auto-bypass
     • If the panel is set to Auto-Bypass, the sensor will remain bypassed until the panel is disarmed.
8. Tap Change. 

To enable the Auto Bypass feature using the 2GIG GoControl panel:  

1. Tap Security. 
2. Tap Menu.
3. Tap Toolbox.
4. Enter the installer code. 
5. Tap Installer Toolbox. 
6. Tap System Configuration. 
7. Tap Go to.
8. Tap [87] to go to Q87: Keyfob/remote arming mode on system not ready. 
9. For Q87: Keyfob/remote arming mode on system not ready, tap to select either: 
   1. (0) Auto-bypass with zone participation on restore 
      • If the panel is set to Auto-Bypass with Zone Participation on Restore, all open sensors will automatically bypass when the system is remotely armed and, while armed, automatically removes the bypass for a sensor if the sensor is restored to its normal state (e.g. is closed).
   2. (1) Auto-bypass
      • If the panel is set to Auto-Bypass, the sensor will remain bypassed until the panel is disarmed.
10. Tap End. 
11. Verify Save Changes is selected. 
12. Tap Exit to permanently save changes. 

Auto-arming remote bypass

Arming schedules can auto-bypass open zones on a 2GIG panel if Quick Bypass is enabled.

If a Panel Arming Failed message appears in the Event History, it was likely already armed when the command went through, or there is an open zone and Quick Bypass is disabled. It is also possible to see the Modem Arming Failed event if the panel has Quick Bypass disabled and a user attempts to arm a system while a zone is open using a keyfob, or PAD1 (a non-interactive keypad).

To enable Quick Bypass using the Partner Portal:

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Remote Toolkit.
4. In the Command Catalog, click to expand Arming Settings.
5. Click Q72: Select quick bypass (0 to 1).
6. Using the New Value dropdown menu, select (1) enabled.
7. Click Change.

To enable Quick Bypass using the MobileTech app:

1. Log into the MobileTech app.
2. Find the customer account.
3. Tap Remote Toolkit.
4. Tap Command Catalog.
5. Tap to expand Arming Settings.
6. Click Q72: Select quick bypass (0 to 1).
7. Using the New Value dropdown menu, select (1) enabled.
8. Click Change.

To enable Quick Bypass using the 2GIG GoControl panel:  

1. Tap Security. 
2. Tap Menu.
3. Tap Toolbox.
4. Enter the installer code. 
5. Tap Installer Toolbox. 
6. Tap System Configuration. 
7. Tap Go to.
8. Tap [72] to go to Q72: Select quick bypass (0 to 1). 
9. Tap [1] to enable the feature. 
10. Tap End. 
11. Verify Save Changes is selected. 
12. Tap Exit to permanently save changes.