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Home > True Protection > Alarm Systems > 2Gig Equipment > Send a communication test from a 2GIG GoControl
Send a communication test from a 2GIG GoControl
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​Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. 

For this test to send a signal to the monitoring station, verify Manual/Auto Tests are selected as an Event to Forward in the customer's Monitoring Settings. For more information about updating the monitoring settings, see Change the monitoring settings on a customer account

To send a communication test using the installer code:  

  1. Tap the logo in the bottom right of the screen. 
  2. Enter the installer code (default is 1561). 
  3. Tap Radio status
  4. Tap Cell phone test. The panel begins the communication test, which may take up to 2 minutes. 
  5. Upon successful completion, the panel displays The cell phone is working correctly. The test completed successfully. Tap Ok

To send a communication test using the master or installer code: 

  1. Tap Security.
  2. Tap Menu.
  3. Tap Toolbox.
  4. Enter the master or installer code. 
  5. Tap to scroll to Toolbox (3 of 3).
  6. Tap Cell Phone Test
  7. Enter the master or installer code again. The panel begins the communication test, which may take up to 2 minutes. 
  8. Upon successful completion, the panel displays The cell phone is working correctly. The test completed successfully. Tap Ok

To verify a successful communication test was received, check the customer's event history on the Partner Portal or MobileTech app for a Panel Manual Test monitor event. For more information about checking the event history, see View the customer's system event history

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Send_a_communication_test_from_a_2GIG_GoControl.pdf
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