Factory reset an ADC-VC836 to its default settings
Sep 30, 2025
630
How to Factory Reset the Alarm.com ADC-VC836 Camera
Reset Procedure
- Disconnect the camera from the power supply.
- Use a Phillips-head screwdriver to remove the water-tight door on the bottom of the turret.
- Press and hold the Reset button while reconnecting power.
- Continue to hold the Reset button for 10 seconds.
- After performing a factory reset, leave the device plugged into power and untouched for at least two minutes.
Reset Button Location
The reset button is located under the water-tight door on the bottom of the turret camera.
Important Notes
- If the camera was previously installed on an Alarm.com account, it must be deleted before it can be reinstalled.
- Leaving the camera powered for two minutes after reset allows proper reinitialization.
Helpful Resources
- Support Hub – More troubleshooting guides for your devices.
- Cameras & Video Surveillance – Explore our full line of security cameras for home and business.
- Alarm.com Solutions – Learn more about smart security features available with Alarm.com.
- Contact Us – Need help? Reach our True Protection support team today.
