Lutron system comparison
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click Lutron - S…
Lutron device name keeps reverting back to the original name after being changed on the Customer Website
Lutron devices must be renamed using the Lutron app or website, and then an updated Lutron equipment list must be requested using the Partner Portal or MobileTech app. To change a Lutron device name: * Change the device name using the Lutron app or website. For more information about how to change device names u…
Unable to connect Lutron controller to the internet
If unable to connect a Lutron controller to the internet, consider the following questions and troubleshooting information. Supported Lutron controllers The following Lutron controllers are supported: * RadioRa2 Main Repeater * HomeWorksQS Processer * Caseta Wireless Initial considerations If a customer is…
Lutron Caséta equipment list is not populating
Depending on the Caséta Wireless connection quality, it can sometimes take up to 10-15 minutes for the Lutron equipment list to populate in the Event History on the Partner Portal. Equipment list issues, like most unexpected behavior with the Alarm.com's Lutron integration, are often a result of internet connectiv…
Lutron Integration
Compatibility What Lutron solutions are compatible with Alarm.com? Alarm.com supports the following Lutron solutions: * Caséta Wireless * RA2 Select * RadioRA 2 with firmware 6.1.0+ * Homeworks QS with firmware 5.1.0+ Important : An internet connection is required for Lutron Integration. All communication with L…
