Thermostat is not appearing or updating the temperature on the security panel
If the thermostat is not appearing or updating the temperature on a Simon XT: If the panel is an Interlogix Simon XT with a 2WTTS, the thermostat must be enrolled on AC power to appear on a 2WTTS. If a thermostat enrolled on battery power, it will not appear on the 2WTTS. If the thermostat is not appearing or upd…
Thermostat displays N/A instead of the temperature
If a thermostat is displaying N/A instead of the temperature: Typically, the thermostat shows N/A instead of the temperature when the thermostat is newly installed and has not reported a temperature to Alarm.com yet. To resolve the behavior on a thermostat: * Turn the thermostat on, and then change the temper…
