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Home > True Protection > Alarm Systems > Qolsys IQ2 + Panel > Connect a Qolsys IQ Panel 2 to a Wi-Fi network
Connect a Qolsys IQ Panel 2 to a Wi-Fi network
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The Qolsys IQ Panel 2 is compatible with Dual-Path Wi-Fi communication. The panel can be connected to a Wi-Fi network using the panel, Partner Portal, or MobileTech app. 

Note: A communication test must be performed to initially register the cellular module before a Wi-Fi or Dual-Path test is performed. If a communication test is not performed first, it may result in Dual-Path communication troubles. For information about sending a communication test, see Send a communication test from a Qolsys IQ Panel 2

To connect a Qolsys IQ Panel 2 to Wi-Fi using the panel: 

  1. Go to the home screen.
  2. Tap Settings.
  3. Tap Advanced Settings.
  4. Enter the installer or master code. 
  5. Tap Wi-Fi
  6. Tap Add Wi-Fi Network.
  7. Tap to select the wireless network name.
  8. Enter the wireless network's password, if applicable.
  9. Tap Connect.

To connect a Qolsys IQ Panel 2 to Wi-Fi using the Partner Portal:  

  1. Log into the Partner Portal. 
  2. Find the customer account.
  3. Click Signaling
  4. Click Broadband Settings.
  5. Verify the panel Wi-Fi is enabled.
    • If the panel Wi-Fi is disabled, click Enable Panel Wi-Fi.
  6. Perform either of the following:
    • Manually enter the network name and password in Add a Network, then click Connect.
    • Select a wireless network from the Wi-Fi list in Select a Network, then enter the password and click Connect.
      • If the Wi-Fi does not appear in the Select a Network list, click Scan Wi-Fi Networks to request the Wi-Fi networks the panel detects. 
  7. Verify the network was set properly by uploading the panel settings and checking to see if the network name matches. Allow at least 30 seconds after connecting to Wi-Fi to upload the setting.
  8. Verify Broadband connection by running a system check in the Remote Toolkit. This tests the panel's communication.

To connect a Qolsys IQ Panel 2 to Wi-Fi using the MobileTech app:

  1. Log into the MobileTech app.
  2. Find the customer account.
  3. Tap Equipment.
  4. Tap Communication.
  5. Tap Broadband Settings.
  6. Verify the panel Wi-Fi is enabled.
    • If the panel Wi-Fi is disabled, tap Enable Panel Wi-Fi.
  7. Perform either of the following:
    • Manually enter the network name and password in Add a Network, then tap Connect.
    • Select a wireless network from the Wi-Fi list in Select a Network, then enter the password and tap Select.
      • If the Wi-Fi does not appear in the Select a Network list, tap Scan Wi-Fi Networks to request the Wi-Fi networks the panel detects. 
  8. Verify the network was set properly by uploading the panel settings and checking to see if the network name matches. Allow at least 30 seconds after connecting to Wi-Fi to upload the setting.
  9. Verify Broadband connection by running a system check in the Remote Toolkit. This tests the panel's communication.
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Connect_a_Qolsys_IQ_Panel_2_to_a_Wi-Fi_network.pdf
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