Apr 16, 2021
167
The Qolsys IQ Panel 2 is compatible with Dual-Path Wi-Fi communication. The panel can be connected to a Wi-Fi network using the panel, Partner Portal, or MobileTech app.
Note: A communication test must be performed to initially register the cellular module before a Wi-Fi or Dual-Path test is performed. If a communication test is not performed first, it may result in Dual-Path communication troubles. For information about sending a communication test, see Send a communication test from a Qolsys IQ Panel 2.
To connect a Qolsys IQ Panel 2 to Wi-Fi using the panel:
- Go to the home screen.
- Tap Settings.
- Tap Advanced Settings.
- Enter the installer or master code.
- Tap Wi-Fi.
- Tap Add Wi-Fi Network.
- Tap to select the wireless network name.
- Enter the wireless network's password, if applicable.
- Tap Connect.
To connect a Qolsys IQ Panel 2 to Wi-Fi using the Partner Portal:
- Log into the Partner Portal.
- Find the customer account.
- Click Signaling.
- Click Broadband Settings.
- Verify the panel Wi-Fi is enabled.
- If the panel Wi-Fi is disabled, click Enable Panel Wi-Fi.
- Perform either of the following:
- Manually enter the network name and password in Add a Network, then click Connect.
- Select a wireless network from the Wi-Fi list in Select a Network, then enter the password and click Connect.
- If the Wi-Fi does not appear in the Select a Network list, click Scan Wi-Fi Networks to request the Wi-Fi networks the panel detects.
- Verify the network was set properly by uploading the panel settings and checking to see if the network name matches. Allow at least 30 seconds after connecting to Wi-Fi to upload the setting.
- Verify Broadband connection by running a system check in the Remote Toolkit. This tests the panel's communication.
To connect a Qolsys IQ Panel 2 to Wi-Fi using the MobileTech app:
- Log into the MobileTech app.
- Find the customer account.
- Tap Equipment.
- Tap Communication.
- Tap Broadband Settings.
- Verify the panel Wi-Fi is enabled.
- If the panel Wi-Fi is disabled, tap Enable Panel Wi-Fi.
- Perform either of the following:
- Manually enter the network name and password in Add a Network, then tap Connect.
- Select a wireless network from the Wi-Fi list in Select a Network, then enter the password and tap Select.
- If the Wi-Fi does not appear in the Select a Network list, tap Scan Wi-Fi Networks to request the Wi-Fi networks the panel detects.
- Verify the network was set properly by uploading the panel settings and checking to see if the network name matches. Allow at least 30 seconds after connecting to Wi-Fi to upload the setting.
- Verify Broadband connection by running a system check in the Remote Toolkit. This tests the panel's communication.