Qolsys IQ Panel 2 Help Videos

Instructional help videos can be remotely sent to a Qolsys IQ Panel 2 using the Partner Portal. These videos are general tutorials covering panel features and basic functions.

Requirements

  • Panel firmware version 2.1.0+.
  • Panel must be connected to Wi-Fi.

Note: When help videos are sent, all available tutorials appear on the panel regardless of the customer’s features or service package. The list cannot be customized.

Available Help Videos

  • Overview
  • Arming / Disarming
  • Weather
  • Emergency Panic
  • Camera
  • Lights
  • Thermostat
  • Locks
  • User Management
  • Photo Frame
  • System Tests
  • Connecting Wi-Fi
  • Pairing Bluetooth

How to Send Help Videos (Partner Portal)

  1. Log into the Partner Portal.
  2. Locate the customer account.
  3. Click AirFX Legacy Toolkit.
  4. Under Troubleshooting, select Software Update.
  5. In Send Help Videos Down to Panel, choose:
    • Download English Help Videos
    • Download French Help Videos

How to View Help Videos on the Panel

  1. From the home page, tap the menu icon.
  2. Select Video Tutorials.