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Home > True Protection > Alarm Systems > Home Automation Equipment > Find the firmware of an Alarm.com Smart Thermostat
Find the firmware of an Alarm.com Smart Thermostat
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The firmware of an Alarm.com Smart Thermostat can be found locally on the thermostat, on the box, or on the Partner Portal.

Note: To update the firmware of an Alarm.com Smart Thermostat, it must be replaced with a new one at this time.

To find the firmware locally on the thermostat:

ADC-T3000
  1. Press the Minus button.
  2. Select ABOUT.
  3. Select VERSION.

    Note: When looking for the general firmware of the thermostat, refer to the MFW version.
ADC-T2000
  1. Put the thermostat into OFF mode.
  2. Press and hold the Up button until the display changes from the temperature to a version number (e.g., 1.20, 1.30, 1.50, etc.)
  3. Press the Up button again to cycle to the version number indicated with the / icons. 

    Caution: The version indicated with the  icon is not the firmware of the thermostat.

To find the firmware on the box:

The box the thermostat came in will indicate the thermostat version that was flashed at the factory. It is labeled as FWV.

To determine the firmware based on configuration options:

Note: These instructions only apply to the ADC-T2000.

  1. Log into the Partner Portal.
  2. Find the customer account.
  3. Click Equipment.
  4. Click Z-Wave Devices.
  5. In the Z-Wave Devices table, locate the row with the thermostat, then click Down to expand it.
  6. Click Device Commands.
  7. Click Configure Device.
  8. Click the Installer tab.
  9. Verify which Configurable Z Terminal options are available:
    • 1.20: W3 (Third Stage)
    • 1.30: W3 (Third Stage), O/B Zoning
    • 1.50: W3 (Third Stage), O/B Zoning, Humidifier, Dehumidifier
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Find_the_firmware_of_an_Alarm.com_Smart_Thermostat.pdf
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