You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > True Protection > Home Automation Equipment > Adjust the heat and cool setpoint ranges of the Smart Thermostat
Adjust the heat and cool setpoint ranges of the Smart Thermostat
print icon
To configure setpoints using the Customer Website:
  1. Log into the Customer Website. 
  2. Click Detailson the thermostat card. 
  3. Click the Advanced Configuration.
  4. Using the dropdown menu, select the thermostat to configure.
  5. In Heat Setpoint on the User tab, enter the minimum and maximum target temperatures for heat mode. 
  6. In Cool Setpoint on the User tab, enter the minimum and maximum target temperatures for cool mode. 
  7. Click Save
To configure setpoints using the Customer app:
  1. Log into the Customer app. 
  2. Tap Detailson the thermostat card. 
  3. Tap Configure.
  4. Tap Device Settings. 
  5. In Thermostat Lock, tap the current value
  6. Use the Heat Setpoint slider to adjust the minimum and maximum target temperatures for heat mode. 
  7. Use the Cool Setpoint slider to adjust the minimum and maximum target temperatures for cool mode. 
  8. Tap Apply to save changes. 

 

How to Configure Thermostat Setpoints

Thermostat setpoints determine the minimum and maximum target temperatures your system will use in heating or cooling modes. You can configure these directly from the Customer Website or Customer app.

Configure Setpoints on the Customer Website

  • Log into the Customer Website.
  • Click on the thermostat card.
  • Click Advanced Configuration.
  • Using the dropdown, select the thermostat to configure.
  • In Heat Setpoint on the User tab, enter the minimum and maximum heating temperatures.
  • In Cool Setpoint on the User tab, enter the minimum and maximum cooling temperatures.
  • Click Save to apply changes.

Configure Setpoints on the Customer App

  • Log into the Customer app.
  • Tap on the thermostat card.
  • Tap Device Settings.
  • In Thermostat Lock, tap the current value.
  • Use the Heat Setpoint slider to adjust minimum and maximum heating limits.
  • Use the Cool Setpoint slider to adjust minimum and maximum cooling limits.
  • Tap Apply to save changes.

Tip: Setting proper temperature ranges can help balance comfort with energy efficiency.

Additional Resources

For installers and technicians, Alarm.com offers training courses:

  • Smart Thermostat Installation 201
  • Product Training – Smart Thermostat Installation
  • Smart Thermostat Features & Benefits 101
Explore Smart Home Solutions
Feedback
0 out of 0 found this helpful

Attachments

Adjust_the_heat_and_cool_setpoint_ranges_of_the_Smart_Thermostat.pdf
scroll to top icon