If a thermostat is displaying N/A instead of the temperature:  

Typically, the thermostat shows N/A instead of the temperature when the thermostat is newly installed and has not reported a temperature to Alarm.com yet. 

To resolve the behavior on a thermostat:

1. Turn the thermostat on, and then change the temperature by a few degrees. Shortly after, it should report its temperature.
2. If the thermostat still does not update its temperature after a few minutes of the manual change, remove and re-enroll the thermostat into the Z-Wave network. 

If a Remote Temperature Sensor (RTS) is displaying N/A instead of the temperature: 

It is also possible for a Remote Temperature Sensor (RTS) to display N/A instead of the temperature for the same reason.

To resolve the behavior on an RTS:

1. Change the temperature of the Temperature Sensor by a degree.  Shortly after, it should report its temperature.
2. If the RTS still does not update its temperature after a few minutes of the manual change, press the button on the side of the RTS.