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End of Support: 2GIG CT-100, 2GIG CT-30, and GE TSTAT-300 Thermostats
Important Notice: Alarm.com has ended support for the following thermostats:
- 2GIG CT-100
- 2GIG CT-30
- GE TSTAT-300
What This Means
As of May 27th, 2018, it is no longer possible to control these thermostats from the Alarm.com app or Customer Website for any new accounts created or accounts recycled after that date. Accounts created before May 27th, 2018, remain unaffected.
Why Support Ended
These older devices do not meet the higher communication standards required to support new thermostat features. Modern Alarm.com-compatible thermostats provide enhanced functionality, including:
- HVAC Safeguards to help protect heating and cooling equipment
- Smarter scheduling and comfort controls
- Improved energy management tools
Recommended Alternatives
Instead of the discontinued models, Alarm.com recommends installing thermostats listed on the official Alarm.com Ecosystem. These models ensure compatibility with current features and ongoing support.
Third-Party Installation Guides
Note: The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding installation, maintenance, or usage should be directed to the device manufacturer.
📥 Download: 2GIG Z-Wave Thermostat (CT-100) – Installation Guide
Need Help?
For assistance in selecting a replacement thermostat or upgrading your system, visit our Smart Security & Automation solutions page or Contact True Protection directly.
