Alarm.com's Z-Wave Network diagram gives technicians a visual picture of customer Z-Wave network quality to help with installations and troubleshooting.

This intuitive diagram shows how individual Z-Wave devices interconnect, which devices are repeaters, link quality and routing information, and device malfunctions and low-battery status. For compatible panels, it also shows route success rates and frequently used data paths.

For more information, see the Frequently asked questions below.

Frequently asked questions

How do I read the Z-Wave Network diagram?

• View all current nodes (controller and otherwise) by name and type
  • Listening devices (plugged into power and acting as a repeater, such as lights and switches) appear as squares
  • Wake-up devices (battery-powered, such as sensors and remote controls) appear as triangles
  • Normal devices (such as locks and thermostats) appear as circles
• Hover over a node to view all connections
  • Communication paths between devices/nodes are represented by lines 
    • Thin lines between devices/nodes indicate possible communication paths
• Red low battery and malfunction icons alert you to devices needing attention
• (LQI2) Highlights the most frequent path to controller
  • The thicker the line, the more frequently the path is used
  • The greener the line, the higher the communication success rate through that path

  • LQI2 data will be available for the following panel firmware versions: 

    • Alarm.com modules with firmware 3.08+
    • Qolsys IQ Panel 2 with firmware 2.5.0+
    • 2GIG GC3 with firmware 3.1.1+

When should the Z-Wave Network diagram be used?

• A service provider installing a system wants to ensure that Z-Wave devices will reliably communicate to the controller. The service provider can use the Z-Wave Network diagram to view which Z-Wave devices lack a strong connection to the controller.
• A service provider onsite is trying to decide whether and where to use Z-Wave repeaters (or extra repeating devices). The Z-Wave Network diagram shows which devices and areas have poor connections or long paths to reach the controller. The service provider can then address these areas with repeaters/repeating devices.
• A service provider trying to diagnose Z-Wave issues on a system can use the Z-Wave Network diagram to understand the network more completely and avoid having to call Alarm.com CORE Technical Support to resolve Z-Wave network issues.
• Alarm.com CORE Technical Support receives Z-Wave related calls and wants to quickly understand the Z-Wave network and intuitively understand which devices are not connected well and why. The Z-Wave Network diagram shows all key Z-Wave network information in easily digestible visualization for a quick understanding of where network issues may be causing issues.