Qolsys IQ Panel 2: Enable & Adjust Panel Camera Motion Detector

The Qolsys IQ Panel 2’s built-in panel camera can function as a motion detector. When enabled, the camera creates an independent zone that detects activity motion. This feature is ideal for event-driven Alarm.com automation rules but does not report to the monitoring station. Motion events can trip once every 4 minutes.

Key Details & Limitations

• Requires light to detect motion (not functional in complete darkness).
• Only intended for activity monitoring, not emergency dispatch.
• No additional service package add-ons required.
• Feature is disabled by default.
• Cannot be enabled if Panel IP Camera is turned on in programming.

Ways to Enable the Panel Camera Motion Detector

Using the Partner Portal

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Remote Toolkit.
4. Go to Command Catalog → Sensors.
5. Select Panel Camera Motion Detector.
6. Choose Enable from the dropdown.
7. Click Change to save.

Using the MobileTech App

1. Log into MobileTech and locate the customer account.
2. Tap Remote Toolkit → Command Catalog.
3. Expand Sensors and tap Panel Camera Motion Detector.
4. Select Enable and confirm with Change.

Using the Panel

1. From the home screen, tap Settings → Advanced Settings.
2. Enter the installer code.
3. Go to Installation → Installer Settings.
4. Select Panel Motion Detector, set device properties, and tap Save.

Panel Motion Settings

The Qolsys IQ Panel 2 allows adjustments for both masking and sensitivity to prevent false triggers and fine-tune detection.

Masking Areas

1. Go to Settings → Advanced Settings → Installation.
2. Tap Devices → Security Sensors → Panel Motion Settings.
3. Select Add Mask and drag the green square over areas you want ignored (e.g., moving curtains, laundry baskets).
4. Tap Save Mask. Up to four areas can be masked.

Adjusting Sensitivity

1. In Panel Motion Settings, tap Setting.
2. Select:
   • Low – least sensitive (default).
   • Medium – balanced sensitivity.
   • High – most sensitive.
3. Use the side bar as a threshold guide: no bars = no detection, full/red = high activity detected.
4. Tap OK to save settings.

Need More Help?

For full setup instructions and advanced support, see the User Guide Documents or visit our Support Center. To speak with a specialist, Contact True Protection. Considering upgrades? Explore our Home Security Systems.

FAQs

Does the motion detector work in the dark?

No. The panel camera requires light to detect motion.

Will this trigger emergency dispatch?

No. The panel motion detector is for automation and activity monitoring only, not monitoring station alarms.