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Home > True Protection > Alarm Systems > Qolsys > Qolsys IQ2 + Panel > Send a Message to a Qolsys IQ Panel 2
Send a Message to a Qolsys IQ Panel 2
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Enterprise Notices on Qolsys IQ Panel 2

Enterprise Notices let dealers send predefined messages that display locally on the panel. Messages are available only in English, and personalized free-text is not supported — you choose from default templates, some of which include limited parameters (e.g., dealer name, phone number).

Requirement: The customer account must include the Enterprise Notices add-on in the service package to access this feature.

Behavior & Limitations

  • Messages display on the panel without tones or beeps when received.
  • There is no remote “clear” action. Sending a new Enterprise Notice replaces the current message.
  • Parameter fields may have character limits (shown as String (##)). The system does not validate character types—verify accuracy before sending.

Send an Enterprise Notice (Partner Portal)

  1. Log into the Partner Portal and open the customer account.
  2. Go to Remote ToolkitCommand Catalog → expand General.
  3. Click Send Enterprise Notice.
  4. From Message, select a predefined notice.
  5. Review the Body preview (formatting reflects panel version).
  6. If the template includes parameters (e.g., Have a question?):
    • Enter values in Parameters (respect any length shown as String (##)).
  7. Click Send. Allow a few minutes for delivery.

Send an Enterprise Notice (MobileTech App)

  1. Log into MobileTech and open the customer account.
  2. Tap Remote ToolkitCommand Catalog → expand General.
  3. Tap Send Enterprise Notice.
  4. Choose a Message template and review the Body preview.
  5. Enter any required Parameters (mind the character limits).
  6. Tap Send. Delivery can take a few minutes.

Parameter Tips

Parameter Example Limit Notes
Dealer name True Protection String (50) Shown in “Have a question?”-type messages
Phone number (888) 793-0079 String (18) No type validation; enter digits/format as desired

Troubleshooting: If a notice doesn’t appear, confirm the Enterprise Notices add-on is on the account, the panel is online (Wi-Fi/cellular), and try sending the message again. To replace an old notice, simply send a new one.

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Send_a_message_to_a_Qolsys_IQ_Panel_2.pdf
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