You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > True Protection > Alarm Systems > Qolsys > Qolsys IQ2 + Panel > Qolsys IQ Panel 2 Plus Smarter Business Temperature Monitoring - Installation Guide
Qolsys IQ Panel 2 Plus Smarter Business Temperature Monitoring - Installation Guide
print icon

Alarm.com Smarter Business Temperature Monitoring (SBTM)

Alarm.com SBTM provides affordable, 24×7 monitoring and real-time alerts for temperature-critical businesses (restaurants, groceries, pharmacies, and more). Fully integrated with Alarm.com, SBTM helps prevent unsafe conditions and costly equipment failures by notifying managers as soon as issues arise.

Important: This panel does not support central station temperature forwarding alongside SBTM. PG9905 sensors used with SBTM do not forward temperature alerts to a central station because the required sensor group on this panel does not support it.

Requirements

Category Requirement
Service package Smarter Business Temperature Monitoring add-on to Commercial Plus
Panel Qolsys IQ Panel 2 Plus on firmware 2.4.2+
Hardware DSC Wireless PowerG Temperature Sensors (PG9905)

Enroll PG9905 Temperature Sensors

Panel (Auto Learn recommended)

  1. IQ Panel 2 Plus → SettingsAdvanced Settings (installer) → InstallationDevicesSecurity SensorsAuto Learn Sensor.
  2. Put the PG9905 into pairing mode: open the sensor (requires screwdriver) and press/hold the button next to the spring for ~2s until the LED flashes red.
  3. The panel discovers and auto-adds the sensor. Complete the on-screen prompts to finish installation.

Partner Portal

  1. Equipment → Sensors → Add A Sensor.
  2. RF Type: PowerG (set this first).
  3. Serial Number: enter the number starting with 250 (no hyphens), e.g., 2505655.
  4. Sensor Name: e.g., Freezer Sensor 1.
  5. Partition: choose partition (default 1) if using multiple partitions.
  6. Group: 51 (required for SBTM).
  7. Sensor Type: Temperature.
  8. Sensor ID: enter an unused ID, then Add Sensor.

MobileTech app

  1. Equipment → Add DevicesSensor.
  2. RF Type: PowerG (set this first).
  3. Serial Number: number begins with 250 (no hyphens).
  4. Sensor Name, Partition (if needed), Group 51, Sensor Type = Temperature, unique Sensor IDAdd Sensor.

After enrollment: Tamper each sensor once to confirm connectivity (open/close shell so the internal spring releases/presses). The sensor should flash green 3 times on successful install.

Verify Sensors in Alarm.com

  • In Partner Portal/MobileTech: open the equipment page and Request Updated Equipment List, wait ~1 minute, then refresh.
  • On the Customer Website/app: a Temperature Monitoring card shows a row per sensor. If a sensor shows N/A, tap the card’s refresh; if needed, tamper the sensor again.

Troubleshooting

Sensor does not display in Alarm.com

  • Confirm the sensor was actually enrolled to the panel.
  • Verify Group 51 (non-reporting) and Sensor Type = Temperature.
  • Remove/reinsert the battery to reset, then try enrollment again (consider switching enrollment method).

Sensor shows temperature as N/A

  • Tamper the sensor (open so the spring expands, then close). It should flash green 3×.
  • If no green flashes, reset/re-enroll the sensor.
  • Request an updated equipment list in Partner Portal/MobileTech and refresh.

Notes & Best Practices

  • Central station forwarding: Not supported with SBTM on this panel (PG9905 in Group 51).
  • Connectivity: Keep panel online via Wi-Fi + cellular for reliable sensor updates. (Connect to Wi-Fi)
  • After changes: Run a communication test to confirm signaling. (Send a Communication Test)
  • Programming: For panel settings and firmware guidance, see Panel Programming (IQ Panel 2).

Need Help?

Feedback
0 out of 0 found this helpful

Attachments

Qolsys_IQ_Panel_2_Plus_Smarter_Business_Temperature_Monitoring_-_Installation_Guide.pdf
scroll to top icon