Bluetooth Low Energy (BLE) 4.0 is built into the IQ Panel 2. The Qolsys IQ Panel 2 allows for up to five mobile Bluetooth devices to be paired with the panel. Pairing mobile Bluetooth devices allow for Bluetooth disarm, which disarms the system from an armed away state when the connected mobile device comes within range of the panel.

When Bluetooth disarming is enabled, the arming event from the Bluetooth device appears in the event history as disarmed by the Bluetooth device's name (e.g., partition 1 Disarmed by John Doe's iPhone). 

Configure Bluetooth devices 

Bluetooth devices can be added and edited using the panel only but can be deleted locally using the panel or remotely with Alarm.com.  

 

To add Bluetooth devices using the panel: 

1. Tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code. 
4. Tap Installation.
5. Tap Devices.
6. Tap Bluetooth Devices.
7. Tap Add Device.
8. Select the correct mobile device from the Available devices list. 
   • If the mobile device does not appear, verify Bluetooth is turned on in the mobile device by opening the Bluetooth page. The panel searched for all available and in-range Bluetooth devices. 
9. Tap Pair. 
10.  Configure the Bluetooth device as desired. 
    • In Name, enter the desired name for the device. 
    • Using the Disarming dropdown menu, select to Allow Disarming or Disable Disarming. 
    • If partitions are enabled for a Qolsys IQ Panel 2 on firmware version 2.4.0+, the user can select which partition the Bluetooth device can disarm in Partition Access. A Bluetooth device can only be assigned to one partition at a time. 
11. Tap Save.

 

Note: The mobile device may show the Qolsys IQ Panel 2 as Not Connected. This is normal. 

 

 

To edit Bluetooth devices using the panel: 

1. Tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code.
4. Tap Installation.
5. Tap Devices.
6. Tap Bluetooth Devices.
7. Tap Edit Device.
8. Tap  for the device to edit.
9. In Name, enter the desired name for the device. 
10. Using the Disarming dropdown menu, select to Allow Disarming or Disable Disarming.
11. If partitions are enabled for a Qolsys IQ Panel 2 on firmware version 2.4.0+, the user can select which partitions the Bluetooth device can disarm in Partition Access. A Bluetooth device can only be assigned to one partition at a time. 
12. Tap Save. 

 

Delete Bluetooth devices

Bluetooth devices can be deleted locally using the panel or remotely using the Partner Portal or MobileTech app. 

 

To delete Bluetooth devices using the panel: 

1. Tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code.
4. Tap Installation.
5. Tap Devices.
6. Tap Bluetooth Devices.
7. Tap Delete Device.
8. Tap to select the Bluetooth device to delete.
9. Tap Delete.
10. In the Delete Device window, tap OK to confirm and delete the device.

 

To delete Bluetooth devices using the Partner Portal:

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Equipment.
4. In Peripheral List, click Change for the mobile Bluetooth device to delete.
   
5. Using the Choose an action dropdown menu, select Delete Peripheral.
6. Click Send Command to delete the device. Allow a few minutes for the changes to be made at the panel.

 

To delete Bluetooth devices using the MobileTech app: 

1. Log into the MobileTech app.
2. Find the customer account.
3. Tap Equipment.
4. In Peripherals, tap to select the mobile Bluetooth device to delete.
5. Tap Delete Peripheral.
6. In the sensor list, tap to select the mobile Bluetooth device to delete.
7. Tap Delete.
8. In the pop-up window, tap OK to confirm and delete the device. Allow a few minutes for the changes to be made at the panel.

Configure Bluetooth settings 

The following are the Bluetooth settings that can be configured using the panel, Partner Portal, or MobileTech app.

• Bluetooth on the panel can be enabled or disabled. This affects all connected Bluetooth devices (i.e., smartphones and Anker speakers) on the panel. 
• Bluetooth Disarming can be enabled or disabled for all mobile Bluetooth devices. 
• Bluetooth Disarm Timeout can be configured. This setting adjusts the time the panel waits after it is armed away before it allows a Bluetooth device to disarm it. The options to select from are 1, 5, 10, 20, or 30 minutes disarm timeout. 
  Note: The default Bluetooth disarm timeout is 10 minutes. 

 

To configure Bluetooth settings using the panel: 

1. Tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code.
4. Tap Installation.
5. Tap Devices.
6. Tap Bluetooth Devices.
7. Tap Settings.
8. Tap to select the setting to configure.

 

To configure Bluetooth settings using the Partner Portal: 

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Equipment.
4. Click Panel.
5. Click View Panel Settings.
6. Click   for the Bluetooth setting to configure.

 

To configure Bluetooth settings using the MobileTech app: 

1. Log into the MobileTech app.
2. Find the customer account.
3. Tap Equipment.
4. Tap Panel.
5. Tap Edit for the Bluetooth setting to configure.