ADC-CSVR126: How to Factory Reset Your Video Recorder

The ADC-CSVR126 can be factory reset using either its local software interface or physical control buttons. A factory reset erases all saved footage and programming, so the device must be re-enrolled afterward.

Software Factory Reset

Use the local interface if you have access to the display and password credentials.

1. Log into the local interface.
2. Click the settings icon, then select System.
3. Click Factory Reset.
4. If prompted, enter the local display Password. (See Password Protect the ADC-CSVR126 Local Interface for help.)
5. Click Next to confirm.
6. Once the reset completes, re-enroll the ADC-CSVR126 into your Alarm.com account.

Physical Factory Reset

If you cannot access the local interface, perform a reset using the device control pad.

1. Wait at least 2 minutes for the device to fully power on.
2. Press and hold the Up button for 30 seconds, then release.
3. Immediately press and hold the Down button for 30 seconds, then release.
4. Wait approximately 3 minutes until the ADC-CSVR126 beeps, confirming a successful reset.
5. Re-enroll the device to restore service.

After Reset

Once reset, the device will be cleared of all footage and programming. Re-enrollment is required to restore connectivity and service. For step-by-step re-enrollment, see our Support Center or Contact Us. Looking to expand your security ecosystem? Explore Access Control Systems to integrate video and entry management.

FAQs

Will a factory reset delete stored video?

Yes. All recorded footage and programming are permanently removed when the ADC-CSVR126 is reset.

Why do I need to wait before performing the reset?

Waiting at least 2 minutes ensures the device has powered up completely; attempting a reset too early can cause it to fail.

How do I know the reset worked?

The ADC-CSVR126 will emit a beep after about 3 minutes, confirming a successful reset.