How to Factory Reset Your Alarm.com Camera

If you need to restore your Alarm.com security camera to its default settings, follow the steps below carefully. Resetting may be required for troubleshooting, reinstallation, or account changes.

Reset Procedure

1. Disconnect the camera from the power supply.
2. Use a Phillips-head screwdriver to remove the water-tight door (see diagram in product manual).
3. Press and hold the Reset button while reconnecting power.
4. Continue to hold the Reset button for 10 seconds.
5. Important: After performing a factory reset, leave the device plugged into power and undisturbed for at least two minutes.

Additional Notes

Important: If the camera was previously installed on an Alarm.com account, it must be deleted from that account before it can be reinstalled.

For further guidance and device-specific troubleshooting, visit our Support Hub or learn more about Home Security Systems from True Protection.