How to Factory Reset the ADC-VC726 Camera

Resetting your ADC-VC726 camera to its factory default settings will erase all programming and memory. After a reset, the camera must be removed from your account and re-enrolled before it can function again.

Important Notes

A factory reset clears all settings including recording rules, network configurations, and custom preferences.
After performing a reset, leave the device plugged into power and undisturbed for at least 2 minutes to allow it to reboot fully.
The reset button is located inside the bottom compartment, requiring the provided hex key to access.

Factory Reset Procedure for ADC-VC726

Remove power from the device.
Using the included hex key, remove the water-tight door on the bottom of the camera to access the reset button.
Press and hold the Reset button while reconnecting power.
Continue holding the button for approximately 10 seconds.
Release the button and allow the camera to reboot with factory default settings.

After the Reset

Re-add the camera to your Alarm.com account through the Customer Website or Mobile App.
Reconfigure recording schedules, notifications, and any custom motion or video settings.
Ensure the camera shows as healthy in your account before finishing setup.

Troubleshooting

If the reset does not succeed, confirm you are holding the reset button while reconnecting power.
Ensure the device remains powered on and untouched for 2 minutes after the reset process.
If issues persist, consult the User Guide Documents or contact True Protection Support.

Need More Help?

Explore our Support Center, check out our Security Cameras, or contact True Protection for further assistance.

FAQs

Will this reset delete all of my saved video clips?

Yes. A factory reset removes all local settings, and any locally stored footage may be erased.

Where is the reset button located?

The reset button is found inside the water-tight door on the bottom of the ADC-VC726. A hex key is required to access it.

How long should I hold the reset button?

Hold the reset button for about 10 seconds while reconnecting power to the device.