Can the SkyBell Doorbell Camera be used without a chime?
Yes. However, when the SkyBell Doorbell Camera is wired to an AC transformer or a DC adapter with a current rating higher than 0.5A, it requires a 10 Ohm 10 Watt resistor. It is recommended to install the SkyBell Doorbell Camera in an existing doorbell circuit (i.e., a circuit with a doorbell button, chime, and tran…
Update the firmware on a SkyBell Doorbell Camera
The firmware of an Alarm.com video device can be updated remotely using the Partner Portal, MobileTech app, or Customer Website. Note : The Upgrade option only appears when there is an available update for the video device. To update the firmware using the Partner Portal: * Log into the Partner Portal . * Find…
SkyBell Doorbell Camera installation stops and fails at 10 percent
If the SkyBell Doorbell Camera installation stops at 10 percent and then fails, the SkyBell Doorbell Camera's LED should change to either solid green or blinking orange. For more information about other LED colors/patterns, see What do the LEDs on my SkyBell Doorbell Camera mean? . Note : The SkyBell Doorbell Camer…
Which transformers are compatible with the SkyBell Doorbell Camera?
The SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x) can be powered by a doorbell chime AC transformer or a DC power supply. For more information about the power requirements and installing a SkyBell Doorbell Camera for a customer, see SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x) - Installat…
SkyBell Doorbell Camera is not ringing
The SkyBell Doorbell Camera can control its own internal speaker as well as a chime inside the building. There are different steps to take depending on which part is not ringing. If the indoor chime is not ringing correctly Verify the door chime type Determine whether the customer has a digital or mechanical door …
SkyBell Doorbell Camera motion troubleshooting guide
The SkyBell Doorbell Cameras are designed to replace a user’s current doorbell configuration. In some cases, the existing location that was effective for a doorbell button may not be ideal for the SkyBell Doorbell Camera. The following sections have steps to improve performance in suboptimal conditions. Faces are p…
What do the LEDs on the SkyBell Doorbell Camera mean?
Typical LED order by process The following is the typical order for the SkyBell Doorbell Camera LED to go through during different processes (i.e., first bootup, enrolling, etc.). First bootup When the SkyBell Doorbell Camera is first powered on, the LED typically goes through the following cycle: * Solid yellow…
SkyBell Doorbell Camera is constantly ringing
If the SkyBell Doorbell Camera is constantly ringing, verify the following. Note : If using a wireless chime, tube chime, or intercom system, those chimes are not compatible with the SkyBell Doorbell Camera. For more information about compatible chimes, see What types of chimes are compatible with the SkyBell Doorb…
What do the LEDs on the SkyBell Doorbell Camera mean?
Typical LED order by process The following is the typical order for the SkyBell Doorbell Camera LED to go through during different processes (i.e., first bootup, enrolling, etc.). First bootup When the SkyBell Doorbell Camera is first powered on, the LED typically goes through the following cycle: * Solid yellow…
Reboot or factory reset a SkyBell Doorbell Camera
SkyBell Doorbell Cameras can be power cycled and reset if needed. Reboot a SkyBell Doorbell Camera The SkyBell Doorbell Camera can be rebooted locally using the doorbell's button. For more information about rebooting the SkyBell Doorbell Camera remotely, see Reboot video devices remotely . Option one: Doorbell But…
