You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > True Protection > CCTV Systems > Alarm.com Cameras > Alarm.com Cameras > Where is the MAC address located on the ADC-V522IR?
Where is the MAC address located on the ADC-V522IR?
print icon

How to Locate the MAC Address on Your Alarm.com Camera

The MAC address is a unique identifier used during setup and troubleshooting of Alarm.com cameras. On most devices, it is located under the QR code on the back of the camera.

Finding the MAC Address

  1. Remove the camera from its mount.
  2. Locate the QR code sticker on the back of the camera.
  3. Twist the camera mount slightly to either side.
  4. The MAC address will be revealed beneath the QR code.
Tip: The MAC address is often required when enrolling a camera into your Alarm.com account or troubleshooting connection issues.

When You’ll Need the MAC Address

  • Adding a new camera to your Alarm.com account
  • Configuring network security settings
  • Troubleshooting Wi-Fi connectivity issues
  • Providing details to technical support
Get Camera Setup Support
Feedback
0 out of 0 found this helpful

Attachments

Where_is_the_MAC_address_located_on_the_ADC-V522IR_.pdf
scroll to top icon