Configure the face recognition on the 2Gig Edge
Sep 26, 2025
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2GIG EDGE – Face Recognition Setup & Disarming
About Face Recognition on EDGE
The 2GIG EDGE uses its built-in camera to recognize faces for disarming and activating personalized control features. Each user can enroll their face locally at the panel.
Requirement: The on-board camera must be enabled first.
Enable Face Recognition for a User
- From the home screen, enter the installer or master code.
- Tap Users → select the user to edit.
- Enable the Facial Recognition toggle.
- Scroll through the Biometric Information Privacy Policy and Consent → tap Agree.
- Tap Begin → follow on-screen prompts to slightly move head for capture.
- Toggle Face Recognition Modes (Arming / Disarming) → Next.
- Review summary → edit if needed → Save and exit programming.
- Optional: Capture an avatar image for the user profile.
Note: System Access via Face Recognition is available only to the Master User.
Using Face Recognition to Disarm
- When armed, tap Disarm.
- Align your face in the camera frame, moving slightly side-to-side as prompted.
- If recognition fails (“Face Not Recognized”), the Enter Code screen appears. Enter your 4–6 digit disarming code.
Important: Face Recognition does not detect Duress. In a duress situation, use the keypad and duress code instead of facial recognition.
