Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases.

For information about hardware installation, see Yale Real Living Key Free Touchscreen Deadbolt with Z-Wave Plus (YRD156) - Installation guide.

Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com web interface for user code management. 

To mitigate the chances of a learn-in failure for locks, complete the following during installation. 

To enroll a Yale Key Free Touchscreen Deadbolt (YRD156) into a Z-Wave network:

1. Begin with the lock within six feet of the panel or module.
2. Remove the battery cover from the lock.
3. Place the panel into Add Mode.
4. Press and hold the  button on the lock until it beeps two times.
5. Replace the battery cover.
6. Wait two minutes before locally operating the device.
7. Verify that the lock shows up on the Alarm.com website and responds to lock/unlock commands.
8. Move the lock to its final location and run a Network Rediscovery on the Partner Portal or MobileTech app.

To delete a Yale Key Free Touchscreen Deadbolt (YRD156) from a Z-Wave network:

1. Remove the battery cover from the lock.
2. Place the panel into Delete Mode.
3. Press and hold the  button on the lock until it beeps five times.
4. Replace the battery cover.
5. Run a Network Rediscovery on the Partner Portal or MobileTech app.