How to Enroll or Delete a Yale NexTouch Sectional Mortise Lock from a Z-Wave Network

Z-Wave locks use encrypted communication, making them fully secure. Because of this, the lock and controller must exchange additional Z-Wave commands during enrollment, which can increase the chance of communication breakdowns if not followed correctly.

Important Notes

• Do not add or delete user codes locally.  
• Keep the lock within six feet of the panel or module during the enrollment process.

Enroll the Yale NexTouch Sectional Mortise Lock

1. Ensure the lock is within six feet of the panel or module.
2. Put the panel into Add Mode.
3. On the lock, enter the master code, then press the [⚙ Gear Button].
4. Press [7], then press the [⚙ Gear Button].
5. Press [1], then press the [⚙ Gear Button].
6. Wait two minutes before locally operating the lock.
7. Verify the lock appears on the Alarm.com website and responds to lock/unlock commands.
8. Move the lock to its permanent location and run a Network Rediscovery using the Partner Portal or MobileTech app.

Delete the Yale NexTouch Sectional Mortise Lock

1. Put the panel into Delete Mode.
2. On the lock, enter the master code, then press the [⚙ Gear Button].
3. Press [7], then press the [⚙ Gear Button].
4. Press [3], then press the [⚙ Gear Button].
5. Run a Network Rediscovery using the Partner Portal or MobileTech app.

Additional Resources

• Smart Lock Solutions
• Home Security Systems
• Contact True Protection Support